Overview
Store Manager - 2224 at Pet Valu in Hanover, Ontario. The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet. We are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. Our stores partner with local shelters, rescues and charities for adoption events, in-store adoptions (select stores), pet food bank programs and national donation drives and fundraising campaigns. At Pet Valu, we're pet experts and we're pet lovers too.
Location
Hanover, Ontario
What You Get
- Management training
- Product knowledge
- Employee discounts
- Competitive wages
- Paid benefits
- Pet oriented career-building environment
What You Do
Ensure that all customer service standards are met by staff and maintain courteous relationships within the community (e.g. Humane Society)Manage a team of employees including recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coachingEnsure that all staff adhere to the standards and procedures set at the corporate operations levelCoordinate order placements, maintain inventory, ensure store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperworkCoordinate efforts of store staff to achieve targeted business resultsOther duties and tasks as requiredWhat You Bring
Minimum of 2 years customer service and retail store management experienceEnthusiasm for learning and growth in the pet care industryOutgoing and friendly personality with strong customer service skillsAbility to work scheduled hours, including weekends and eveningsReliable transportation to and from the storeAbility to observe and coach employees to provide feedback on sales techniques and customer serviceAbility to understand and manage inter-team conflicts and escalate when necessaryWorking knowledge of POS systemsAbility to lift 50 lb repeatedlyIndustry experience is an assetSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Sales and Business DevelopmentIndustries
Retail#J-18808-Ljbffr