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Technical Sales - Calgary
Technical Sales - CalgaryHunting • Calgary, AB, CA
Technical Sales - Calgary

Technical Sales - Calgary

Hunting • Calgary, AB, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

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  • Partners with Sales Manager to develop and recommend strategic sales plans for their area.
  • Conducts Customer Visits and prepares / submits a Customer Contact Report within 3 days of the meeting outlining what was discussed, identifying attendees, and establishing action / follow up plans.
  • Identifies and calls on customers who have been dormant for a period of 6 months or longer to determine why they are no longer purchasing from us and to try to regain their business.
  • Prepares sales report showing sales volume, potential sales, and areas of proposed client base expansion.
  • Attends training and becomes very knowledgeable about our products and their application. Keeps abreast of new products along with their part numbers, description, and function.
  • Monitors and evaluates the activities and products of the competition.
  • Compiles and maintains customer lists with the contact person including phone numbers, addresses, hierarchy, and other contacts within that company.
  • Responds to quote requests by compiling prices, credit terms, delivery dates, and other data as required by the customer in a professional manner.
  • Responds to customers who fall behind on their payments to the company and ensures that follow-up sales calls are made to provide every opportunity to collect such payment.
  • Responds to customer requests, complaints, questions, changes, and concerns regarding their order either directly or partnering with the Technical Services team to ensure appropriate and timely resolution.
  • Places correct and detailed sales orders into the computer system so the sale will be processed correctly and in a timely manner.
  • Entertains the customers including lunches, dinners, and other social events while keeping within the guidelines of the company policies and procedures.
  • Travels to customer district locations for sales calls, visits, training, entertainment, troubleshooting, or to respond to complaints.
  • Represents company at trade association meetings to promote product.
  • Delivers sales presentations in a professional manner using PPT, product demonstration, and / or public speaking; may or may not partner with Technical Services team for these presentations.
  • Adheres to all company safety standards, policies, and procedures.

Responsibilities :

  • Partners with Sales Manager to develop and recommend strategic sales plans for their area.
  • Conducts Customer Visits and prepares / submits a Customer Contact Report within 3 days of the meeting outlining what was discussed, identifying attendees, and establishing action / follow up plans.
  • Identifies and calls on customers who have been dormant for a period of 6 months or longer to determine why they are no longer purchasing from us and to try to regain their business.
  • Prepares sales report showing sales volume, potential sales, and areas of proposed client base expansion.
  • Attends training and becomes very knowledgeable about our products and their application. Keeps abreast of new products along with their part numbers, description, and function.
  • Monitors and evaluates the activities and products of the competition.
  • Compiles and maintains customer lists with the contact person including phone numbers, addresses, hierarchy, and other contacts within that company.
  • Responds to quote requests by compiling prices, credit terms, delivery dates, and other data as required by the customer in a professional manner.
  • Responds to customers who fall behind on their payments to the company and ensures that follow-up sales calls are made to provide every opportunity to collect such payment.
  • Responds to customer requests, complaints, questions, changes, and concerns regarding their order either directly or partnering with the Technical Services team to ensure appropriate and timely resolution.
  • Places correct and detailed sales orders into the computer system so the sale will be processed correctly and in a timely manner.
  • Entertains the customers including lunches, dinners, and other social events while keeping within the guidelines of the company policies and procedures.
  • Travels to customer district locations for sales calls, visits, training, entertainment, troubleshooting, or to respond to complaints.
  • Represents company at trade association meetings to promote product.
  • Delivers sales presentations in a professional manner using PPT, product demonstration, and / or public speaking; may or may not partner with Technical Services team for these presentations.
  • Adheres to all company safety standards, policies, and procedures.
  • Job Requirements

    Education and Training

  • High School diploma or GED equivalent is required
  • Bachelor degree preferred
  • Minimum 10 years of relevant industry experience or equivalent combination of education and experience.
  • Expectations

  • Knowledge of Cased-Hole Oilfield operations is a plus.
  • Must be familiar with terminology used in and around the industry.
  • Must not have any personal or legal domestic or international travel restrictions.
  • Able to travel to and from customer locations.
  • Able to travel approximately 50% of the time.
  • Be self-motivated and have excellent organizational, customer service, and planning skills
  • Possess strong communication skills – public speaking, presentation (oral / written).
  • Discretion with sensitive financial, customer, and other business related information.
  • Technical Requirements

  • Must possess excellent telephone skills.
  • Must possess excellent written / verbal communication and customer service skills with entry up to executive level.
  • Maintain professional appearance, attitude, and behavior.
  • Able to manage and work with people in a harmonious way to accomplish the tasks assigned to this position.
  • Must possess the ability to publicly speak and conduct meetings using tools such as PPT, etc.
  • Must possess excellent organization and leadership skills and be familiar with terminology used in and around the business community.
  • Identifies potential sales leads through customer usage scenarios to Product Management and Sales Manager.
  • Coordinates support issues for account management with Technical Service Team.
  • Provides regular reports for management that measure effectiveness of the technical support function.
  • Directs, supports, and motivates the support teams to provide the highest quality service.
  • Manages workflow, staffing, and schedules to meet operational goals, as agreed upon with management and in accordance to budget.
  • Be the “go to” person for answers.
  • Build professional internal and external relationships that maintain company’s core values.
  • Able to learn and become proficient with software used for quoting, inventory, etc.
  • Certificates, Licenses & Registrations

  • Must have a valid driver’s license and record that conforms to company’s insurance policies, and government requirements.
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Oil and Gas

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