Millennium Place Facility Supervisor

The Facility Supervisor directs all aspects of facility operations for the largest recreation facility, in Strathcona County. This includes managing and leading a strong operational service-oriented team, developing and managing budgets, as well as providing recreation services within the facility to maintain the building and its specialized equipment to ensure continuous operation for guests and staff. The role ensures compliance with all health, safety, and industry standards while supporting sustainable, multifaceted recreation services that promote healthy lifestyle choices for Strathcona County residents.

Key Responsibilities

• Develop / manage a large & diverse operational staff team through recruitment, mentoring, training and guidance.
• Provide direction & development of Assistant Supervisors & staff through positive two-way communication, individual learning plans, and formal training sessions.
• Develop training programs for the technical aspect of the position : guest services, County core values, the RPG foundation for service and operational excellence.
• Establish facility processes that encompass the development and review of structured and unstructured products and services. Awareness of trends, market shifts and innovative opportunities.
• Review and monitor event / rental licence agreements and service contracts established in the facility as part of the overall service delivery to community groups, residents and guests.
• Develop, in coordination with department marketing initiatives, implement, monitor and revise the facility marketing plan for the multitude of structured and unstructured products / services offered.
• Develop, monitor, and manage the annual operating and capital budgets for the recreation facility, ensuring alignment with municipal financial policies, service standards, and strategic priorities.
• Monitor expenditures to ensure efficient use of resources, working within approved budgets and advising on potential overages, and adherence to procurement policies. Identify cost‑saving opportunities and implement operational efficiencies.
• Provide updates for regular financial reviews, including variance explanations, utilization trends, and key performance indicators. Present findings to senior leadership and contribute to Council reports as required.
• Oversee financial components of vendor agreements, service contracts, and maintenance contracts. Ensure accurate invoicing, timely payments, and adherence to service levels.
• Review and evaluate current operating procedures and personnel practices and establishes procedures, practices and priorities for the most effective facility operation.
• Review and identify gaps in facility safety and security, including both the physical safety of the building as well as the safety and wellbeing of staff. Understanding regional trends and proactive strategies to implement best practices in safety when dealing with the public, and risk mitigation.

Qualifications and Skills

Who We Are

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

Why Join Strathcona County

Competitive salary and comprehensive benefits package, which includes :

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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