Ops Manager - Station

Position Title : Ops Manager - Station

Job Summary

This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and manages specific day-to-day operations and an assigned staff within a station or hub. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Manager may also manage administrative employees and functions and ensures administrative processes are compliant with FXG policies and procedures and governmental regulations.

Essential Functions

• Management responsibilities include, but are not limited to : hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
• Plans, organizes, staffs, directs and controls the day-to-day operations of the hub
• Responsible for managing and assigning employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including (in conjunction with the linehaul department) the movement, tracking and administration of trailers
• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
• Determines opportunities for improvement of key metrics and executes action plans to achieve results Educates hub staff, including other management employees, and ensures compliance with all FXG policies / procedures and applicable governmental regulations.
• Leads daily employee and / or planning meetings to ensure workforce communication and understanding of operational updates and daily goals
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
• Investigates, resolves and / or escalates customer service issues, as appropriate.
• Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, and dock safety.

Minimum Education

Minimum Experience

Required Skills, Abilities and / or Licensure

Address : 2550 Rue Alfred

City : Drummondville

State : Quebec

Zip Code : J2A 0L5

Domicile Location : FXG-CAN / CAN / Q6102 / Drummondville

Auto req ID : 337246BR

Position Type : Part time

Employee Type : Non-Exempt

Other Job Description Information

Part time permanent position

Must be bilingual

Must be available to work Monday - Friday 15h00-21h00

Must be available weekends and during peak period

EEO Statement : FedEx Ground is an equal opportunity employer

Search Engine Description

Operations