Veterinary Services Specialist Companion Animals

Ceva Santé Animale (Ceva) is one of the world's leading and fastest-growing companies in the veterinary pharmaceuticals market, led by experienced veterinarians, and is committed to providing innovative health solutions for all animals to ensure the highest level of care and well-being. A passion for innovation, intensive research, and above all, the commitment of their employees worldwide have enabled them to achieve the 5th position in the world. Their portfolio includes preventive medicine such as vaccines, pharmaceutical and animal welfare products for many animal species, including farm animals, companion animals, and wildlife, as well as equipment and services to provide the best experience for their customers. With a turnover of almost 1.8 billion € in 2024, more than 7,500 employees worldwide, direct presence in 47 countries, and doing business in more than 110, Ceva strives daily to bring to life its vision as a OneHealth company: “Together, beyond animal health”. With its broad portfolio of companion animal products, Ceva supports veterinary practices, their veterinarians, and other veterinary professionals. Dedicated to meeting the needs of the pet owner, they focus on developing a full product range that provides tailored solutions to promote the health and welfare of animals throughout their entire life.

To strengthen and support their companion animal team in the Netherlands, we are currently seeking a dynamic and knowledgeable:

Veterinary Services Specialist Companion Animals

As a key member, this veterinarian will play a crucial role in supporting the Benelux companion animal market and building relationships. Match Recruitment will assist Ceva in this search, the goal being that the recruited candidate enters Ceva as soon as possible.

Job Description

Veterinary service is an essential part of rolling out the Ceva CA strategy. The VSS is the first point of contact for veterinarians and other veterinary professionals. In this varied position, you will have technical and scientific responsibility for all aspects of their CA products. Via detecting the customers' needs, you are able to propose and follow up the Ceva value proposition in line with and to support the execution of Ceva's commercial goals.

Consolidation of the market results in bigger clients, needing a different approach. Key Account Management becomes more important, and veterinary services can make the difference between Ceva and the competition. Training of the staff, internal (sales representatives), as well as external (veterinarians and vet nurses), and problem-solving by a peer, for example, influences the decision-making process in these clients. Also, the impact of Key Opinion Leaders (KOLs) cannot be underestimated. With a solid network of KOLs, the VSS will contribute to the commercial goals of the CA Business Unit.

Your tasks

• Ensure product leadership: create a high internal and external level of confidence in the product. Implement, review, and update the plan for every customer during the monthly meeting with teams and managers.
• Customers' needs and relationship continuous improvement. Maintain a relationship with customers through regular visits, events, or calls.
• Customer guidance, advisory, and troubleshooting. Provide technical and scientific advice to customers and sales personnel.
• Training, education, and knowledge management. Attend continuous training, self-train, and develop training for customers and local teams.
• Collecting and reporting on customers' feedback (data results, success stories, new issues…)
• Scientific expertise management and network. Maintain a network with Animal Health institutes, labs, universities, KOLs, and suppliers of equipment to stay abreast of new technologies.
• You will be a member of the Veterinary Services Team and directly reporting to the Sales Manager CA Benelux

Job Requirements

• You have completed your studies in veterinary medicine and have already gained relevant experience in the CA industry
• You work independently and act proactively
• Analytical thinking is easy for you, and you can recognize complex relationships and prepare them in a way that is understandable to others.
• You are persuasive and have an open-minded personality.
• The ability to work in a team and strong communication skills are qualities that you naturally bring with you.
• You are familiar with the common Office programs, and you have a class B driver's license.
• Good knowledge of Dutch and English.

Salary and Benefits

• An interesting and independent job as part of a dynamic team in a collegial and pleasant working environment, with flat hierarchies and short decision-making processes.
• An excellent salary and benefits package (compensation, daily expenses, company car, pension scheme, insurance, mobile phone, and tablet/pc).
• You can look forward to flexible working hours for an optimal combination of work and family.
• Permanent employment in a research and promising company.
• Promotion of professional and personal development.
• CEVA will prepare you thoroughly for your new challenge.