Inside Sales Representative-EN

Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and / or technical information, and finds solutions to customer problems in a timely manner.

Main Responsibilities

• Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfills their needs;
• Responds to the customer's inquiries in a timely manner;
• On some occasions, negotiates special prices and conditions with customers and / or vendors as per criteria established by his Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
• Proactively suggests associated and / or alternate products as needed;
• Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
• Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.

Requirements

What’s In It For You

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What Sets Us Apart Is Our

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

Location : Chilliwack, British Columbia, Canada.

Salary : CA$55,000.00-CA$80,000.00.

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