Department Manager Electrical / Plumbing / Paint / Home / Hardware / Seasonal / GH

Department Manager Electrical / Plumbing / Paint / Home / Hardware / Seasonal / GH

Lead and grow a high-performing retail department focused on sales, customer experience and operational excellence. Drive profitability and protect company assets through inventory control, loss prevention and compliance with company policies.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.

Qualifications

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Engineering and Information Technology

Industries

Retail

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