Data Center Solution Manager

Job Summary

The Data Center Solution Manager is responsible for leading the strategy, development, and deployment of HVAC control solutions tailored for data center environments (CRAC, CRAH, CDU and other equipment and cooling systems). This position mainly involves defining new (or adapting existing) products and systems capabilities to the specific requirements of critical facilities in terms of operation, reliability, and energy efficiency, and defining a comprehensive solution to meet the cooling needs of different types of data centers to achieve the five nines availability target.

Key Tasks & Responsibilities (Essential Functions)

• Market Research: Conduct market research to identify customer needs and preferences specific to the data center vertical. Being recognized as the subject matter expert for HVAC and cooling equipment control in data centers.
• Product Strategy: Define and execute product and solution strategies and roadmaps tailored to the Data Center environment. Define the ideal architecture for different types of data centers.
• Cross-Functional Collaboration: Work with designers, developers, partners and marketers to create product specifications and ensure timely delivery.
• Regulation: Ensure alignment with industry standards and certifications (, ASHRAE, Uptime Institute, …).
• Performance Monitoring: Monitor product performance across various channels and make recommendations for improvement.
• Project Leadership: Lead cross-functional initiatives to deliver customized solutions for strategic accounts. Oversee pilot deployments and collect performance data for continuous improvement.
• Pricing and Profitability: Manage product pricing and profitability, ensuring alignment with company goals.
• Solution deployment: Work with the selected stakeholders to develop an efficient and cost effective deployment strategy.
• Solution Launch: Develop and execute product launch plans for data center vertical.
• Promotional Campaigns: Collaborate with operational marketing to create and implement promotional campaigns to increase product awareness and sales across all sites.
• Sales and Marketing Collaboration: Collaborate with sales and marketing teams to ensure effective product positioning and messaging.
• Stock Management: Ensure efficient stock control and rotation across all sites.
• Quality Assurance: Ensure high quality standard of the solution.
• Finance: Financial Monitoring: Establish and ensure the proper execution of the business plan.

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Skills and Minimum Experience Required

• Bachelor's degree in Engineering, Business, or a related field; MBA preferred.
• Minimum 5 years of experience in HVAC systems, building automation, or data center infrastructure.
• Strong understanding of data center cooling technologies (, CRAC, CRAH, CDU, economizers,…).
• Be curious and stay informed about the latest technological trends that may have an impact on data center vertical.
• Analytical mindset with the ability to use data to drive decision-making and measure success.
• Strong project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Experience in hardware and software product customization is an important asset.
• Experience working with cross-functional teams and managing stakeholder relationships.
• Excellent written and verbal communication skills, with the ability to convey complex concepts in clear and compelling ways.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Bilingual French and English: To serve clients and external service providers across Canada and USA.