Customer Service - Inside Sales

Overview

Join to apply for the Customer Service - Inside Sales role at E.B. Horsman & Son .

What We Offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Onsite work location

Located at 2915 Molitor St, #101, Terrace BC, this full-time permanent position offers a consistent Monday to Friday schedule ensuring 40 hours per week with no weekend shifts.

Why this role matters

The Electrical Customer Service, Inside Sales representative, is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales orders, and returns that align with organizational sales targets. Inside Sales works closely with Outside Sales to provide excellent customer service, prevent potential issues, and monitor ongoing projects. This role will involve working at the counter to assist and interact with our customers when needed.

This role matters because it’s the backbone of customer satisfaction and operational success. As an Inside Sales Representative, you ensure accurate quotes, orders, and returns while building trust and strong relationships with customers and suppliers. Your collaboration with the sales team, proactive problem-solving, and excellent customer service directly impact our reputation and mission to help communities thrive.

What To Expect In The Role

Ideal candidate profile

Our Core Values

Celebrating the Past, Empowering the Future : Teamwork & Collaboration | Integrity | Commitment | Reliability | Initiative | Continuous Improvement

We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note only candidates selected for an interview will be contacted.

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