User Experience Writer

We're Hiring: Bilingual UX Writer (12-Month+ Contract | Montreal | 4 Days In-Office | 1 Day Remote | English & French Required)

Industry: Financial Services / FinTech

We’re looking for a talented UX Writer (Bilingual French/English) to help shape digital experiences that connect with millions of users. This is a 12-month+ contract role in Montreal, giving you the opportunity to collaborate with cross-functional teams and influence how content informs, guides, and delights users.

What You’ll Do:

• Develop content strategies that meet user needs and align with product goals.
• Create client-focused content across digital products, including labels, explanatory text, metadata, and support content.
• Collaborate with design, research, and product teams to define content that enhances usability and engagement.
• Conduct content research and audits , perform competitive analysis, and test content effectiveness.
• Advocate for users and ensure content meets accessibility, legal, and regulatory standards.

What’s in it for You:

• Join a supportive culture where designers and content creators are valued.
• Work on products used by millions and shape digital experiences at an industry-leading organization.
• Collaborate with a team pushing the boundaries of digital product design.

Must-Have:

• Post-secondary education (university degree or college diploma).
• 4+ years of writing or content design experience (agency or in-house).
• Strong problem-solving and critical thinking skills.
• Portfolio showcasing copywriting or content design work.
• Proficiency in French and English.

Nice-to-Have:

• Knowledge of accessibility standards and inclusive design.
• Awareness of design and technology trends.

Location: Montreal | Hybrid (4 Days In-Office, 1 Day Remote)

Contract: 12-Month+