Learning Experience Designer- Claims

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high‑integrity, motivated by our desire to do the right thing for our clients.

As the Learning Experience Designer you will design and develop engaging learning experiences, programs and performance support resources. You will be responsible to curate high‑quality content, provide learning solutions to meet strategic objectives and lead practice techniques that create a positive learner experience.

How You Will Create Impact

• Collaborating with the team to define proficiencies, map learning paths and recommend solutions, including program research, plan design and content curation.
• Participating in the development of topic‑specific learning outcomes and determining appropriate instructional methods for identified audiences.
• Designing storyboards and instructional strategies for program elements and incorporating formal and informal methodologies to build the learner experience.
• Contributing to the development of best practices and processes, including updating learning & development programs and resources, composing course content and formatting materials.
• Conducting the review, testing and editorial processes for program elements and assisting with the development of tools used to evaluate learning effectiveness and the business impact of learning programs.

To Join Our Team

How You Will Succeed

What You Need To Know

What’s in it for you

Salary Information

Expected Salary range $60,574.00 to $100,956.00 CAD. The salary amount for the successful candidate is determined by Co‑operators in its discretion and will vary depending on several criteria including but not limited to : local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education. Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and / or business performance, or other business metrics.

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