Network Specialist

Designated Office

Eastlink

4910 46th Street,

Camrose, AB.

This Position Is

On‑site - working all 5 days per week in the Office. Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self‑identify during the application process. Reporting to the National Manager of Transport Operations, the Network Transport Specialist will be part of a team responsible for the Operation, Administration, Maintenance and Provisioning of Eastlink’s transport network. The incumbent will be responsible for performing end to end support of hardware and software on our core, and edge transport services. The incumbent will work with various departments on special projects including the installation new components in the transport network to grow value added services for Eastlink’s customer base within Canada.

Responsibilities

• Maintaining National DWDM and SoNET Transport Networks.
• Assisting the Facilities group in the vendor repair of Direct Current rectifiers.
• Site maintenance routines include Direct Current plant battery assessment testing.
• Performing hardware and software installation and upgrades on DWDM and SoNET platforms.
• Using trouble‑shooting techniques to resolve problems on Eastlink’s National network.
• Working with the NOC and engaging vendor support on network troubles, providing 3rd level support, including Optical Time Domain Reflection (OTDR) testing for Outside Plant outages.
• Working on special projects with other departments, including IT, Customer Solution Engineering, Transport, Data and Switch Engineering to help facilitate Eastlink’s growing network.

Qualifications

Skills

Working Conditions

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization. Get your career started with us and stay with us, your journey begins here!

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