Climbing Wall Shift Lead

Department : Community Sport and Physical Literacy

Reports to : Sport Climbing Programmer

Position Type : Auxiliary (12-25 hours per week)

Positions Ava ilable : 1

The Climbing Wall Centre Shift Lead at the Richmond Olympic Oval ensures safe, smooth, and member-focused operations of our climbing facility. Supporting the Sport Climbing Programmer, Head Coach, and Head Route Setter, you’ll lead and mentor staff, coordinate daily activities, and maintain high standards for safety and customer service.

Key Responsibilities

Operational Leadership

• Coordinate daily climbing wall operations during assigned shifts.
• Serve as point of contact for facility operations in the absence of climbing management.
• Manage real-time staffing needs to ensure labor efficiency.
• Provide feedback and support to the Sport Climbing Programmer for staff schedules.
• Collect and update staff availabilities each season.
• Manageandfacilitateseamlessvisitor flow during high volume periods.
• Support administrative tasks andmaintainequipment inventory.
• Report on equipment or facility issues promptly

Staff Support & Training

Safety & Risk Management

Member & Visitor Experience

Qualifications

Compensation range

$24.61-$27.32 per hour plus 12% in lieu of benefits (hourly rate is based on qualifications and experience)

Perks

Our workplace culture embraces People, Excellence, Leadership, Team and Innovation.

Employment Type : Auxiliary (12-25 hours per week)

Shifts vary but may include Monday to Friday between 3 : 00pm – 11 : 00pm and Saturday to Sunday between 8 : 00am – 9 : 00pm

Our Values make us who we are

Our workplace values are the guiding principles that are most important to us about the way that we work. Aligning with the City of Richmond, the Richmond Olympic Oval is an incredibly diverse and high performing values-based organization. Our values (People, Excellence, Leadership, Team and Innovation) are at the core of what we do; they define our culture, represent our collective conscience, and define the basic principles by which we operate. Our values govern the way we make decisions, guide us as we interact with our community, and shape our unique workplace culture and environment.

The Richmond Olympic Oval is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity. We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.

If you believe this is the role for you, you are personable, have a great attitude, are passionate about delivering exceptional customer service and have a genuine interest in contributing to the greater good of our company and our community, we want to hear from you!

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