Clerical Support (SecurTek Central Station Attendant)

At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!

Clerical Support (SecurTek Central Station Attendant)

Location : Yorkton, SK

Number of Positions : 4

Salary : $25.98 - $30-80 / hr (Based on education and experience)

Type of Position : Perm Part Time

Closing Date : 02 / 02 / 2026

Job Summary

Responsible for interpreting and responding to alarm signals as presented through automation software. Follows established procedures and specific instructions for responding to and calling customers and emergency service agencies. Responsible for accurate data entry and completing internal processes / procedures to ensure delivery of excellent customer service.

Typical Duties & Responsibilities (Not all inclusive or applicable to all assignments)

• Responds to priority alarm signals for both Residential and Commercial customers by following specific processes & procedures outlined on each account.
• Dispatches to police, security, fire and ambulance.
• Maintains professionalism and provides assistance when dealing with emergency situations such as Medical Alert, Lone Worker alarms, etc.
• Records all actions taken in general inquiries, routine system tests and emergency situations by inputting into appropriate databases.
• Responds to inquiries from customers, co-workers, dealers, outside contractors and agencies with a focus on quality service.
• Provides quality customer service during periods of varying activity.
• Confirms instructions and procedures with customers, municipal agencies, designated responsible parties, dealers, contractors and others as necessary.
• Performs data entry and other administrative duties as required (e.g. permit issues, reports, trouble ticket process, and others, etc).
• Maintains constant awareness of environment and balances functions by priority.

Participates as a team player, providing leadership for others when required.

Qualifications

Culture and Values

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture : Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province / country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here : SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.

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