Process Development Specialist

JOB SUMMARY

Reporting to the Systems and Business Analyst Lead, at Java Holdings, the Process Development Specialist plays a key role in supporting effective business execution throughout the Java Group of Companies.

The Process Development Specialist is responsible for gathering business requirements, analyzing, designing, documenting, and deploying business processes across the organization. This role focuses on enhancing operational efficiency and consistency by working closely with business functions and departmental teams to understand business workflows, information assets, and systems needs, bringing these elements together into well documented and deployment processes.

KEY (CORE) DUTIES AND RESPONSIBILITIES :

• Collaborate with Java OpU functional and departmental teams to understand and document existing workflows and identify inefficiencies, bottlenecks and areas for improvement.
• Interface with stakeholders to understand their needs and translate them into clear and actionable documentation.
• Develop comprehensive process maps, workflow diagrams, records and systems documents for existing and new processes.
• Conduct process reviews and gap analyses to uncover inefficiencies or inconsistencies.
• Facilitate meetings and workshops to gather input, validate findings, and build support for changes.
• Recommend practical changes to improve process flow, eliminate redundancies, and enhance productivity.
• Document business requirements for process improvements and ensure alignment with organizational needs.
• Ensure all process documentation is accurate, up to date, accessible, and aligned with organizational goals.
• Support change management efforts by preparing communication and training materials related to new processes.
• Monitor process implementation and gather feedback for continuous improvement.
• Communicate progress, insights, and recommendations clearly to stakeholders at all levels.
• Prepare presentations, reports, briefings, minutes, or other communications as required.
• Maintain organized records of process documentation and improvement initiatives.
• Perform other related duties as required.

ADDITIONAL DUTIES AND RESPONSIBILITIES :

development.

Requirements

EDUCATION AND EXPERIENCE :

Qualifications

SKILLS AND ATTRIBUTES

Benefits