Talent.com
PET VALU
Help Desk Analyst InternPET VALU • Markham, Ontario, Canada
Help Desk Analyst Intern

Help Desk Analyst Intern

PET VALU • Markham, Ontario, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Temporaire
Description de poste

Description

:

What is the role?

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk team! We're a laid-back, tight-knit team that have a thirst for providing the best service possible to our great clients, and you'll be working with these awesome retail clients to solve their challenges over the phone or by email.

What will you do?

  • Take calls from stores and Head Office users, trouble shooting, assisting or re-directing as necessary.
  • Logging calls received in the database and maintain problem reports.
  • Assist in POS procedure documentation.
  • Update relevant information in the help-desk database.
  • Follow up with relevant users for updates on problems passed on to them.
  • Participate in maintenance of POS Test Scripts and Test Sets.
  • Participate in testing of new releases of in-house developed software.
  • Troubleshooting and maintenance of PCs and POS hardware equipment.
  • Placing service calls with vendors and subsequent follow up to ensure satisfactory service.

What will you need to succeed?

Education and Experience

  • High School
  • Currently pursuing College diploma or bachelor's degree in technology or business-related field
  • Experience troubleshooting hardware and software along with junior network/ NOC experience is an asset
  • Retail experience, preferably with a Point-of-Sale system (POS) is an asset

Knowledge and Skills

  • Strong problem solving skills and aptitude is essential
  • "Go-getter" attitude - along with total commitment to customer satisfaction
  • Candidates must also have clear verbal, as well as concise written communication skills
  • Experience with MS Office and a Windows 7/10 environment is desirable
  • In addition to the foregoing, interested candidates must be computer literate and have general aptitude for learning new proprietary and commercial software programs
  • Full training on our systems will be provided

We are looking for someone who can roll with the punches and loves to immerse themselves in solving a diverse set of challenges - retail is never boring. If you think you'd be a great fit to join our team we'd love to hear from you!

#CORPHIRE

Créer une alerte emploi pour cette recherche

Help Desk Analyst Intern • Markham, Ontario, Canada

Offres similaires

Bilingual IT Help Desk I- 1 Year Contract

Wajax LimitedToronto, ON, CA
Temps plein

Bilingual IT Help Desk I- 1 Year Contract.Responsible for the successful completion of helpdesk requests within their support queue covering all Wajax IT activities.Answers, evaluates, and prioriti... Voir plus

 • Offre sponsorisée

IT Service Desk Support Analyst

BGISMarkham, York Region, CA
Temps plein

Take on the role of IT Service Desk Support Analyst, focusing on first-level support for diverse user technical issues.Engage with clients while balancing productivity and service quality objective... Voir plus

 • Offre sponsorisée

Security Operations End User Analyst - Intern (May - August)

407 InternationalToronto, ON, CA
Temps plein

Position:** Security Operations End User Analyst - Intern**Department:** Information Security**Location:** 6300 Steeles Ave West, Woodbridge, ON**Hourly Rate:** $19/h**Building Futures Together**We... Voir plus

 • Offre sponsorisée

SAP iXp Intern - Cloud ERP Solution Adoption Business Analyst

SAPToronto, ON, CA
Temps plein

SAP iXp Intern – Cloud ERP Solution Adoption Business Analyst.The Adoption Office Team sets up scalable adoption capabilities and supports Customer Success Management (CSMs) globally, driving custo... Voir plus

 • Offre sponsorisée • Nouvelle offre

Bilingual IT Help Desk I- 1 Year Contract

WajaxToronto, ON, CA
Temps plein

Responsible for the successful completion of helpdesk requests within their support queue covering all Wajax IT activities.Answers, evaluates, and prioritizes helpdesk requests for assistance from ... Voir plus

 • Offre sponsorisée

Agentic Operations Intern

Nascent MarketsToronto, ON, CA
Temps plein +1

As an Agentic Ops Intern, you'll build systems that take on real operational work — not prototypes, not demos.You'll turn messy, human processes into agents that execute consistently, reliably, and... Voir plus

 • Offre sponsorisée

Help Desk Analyst - Senior (Remote) JP850

PathlionToronto, ON, CA
Télétravail
Temps plein

The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Ed... Voir plus

 • Offre sponsorisée

IT Coordinator: Systems, Help Desk & Cybersecurity

Smiles First CorporationRichmond Hill, York Region, CA
Temps plein

A healthcare organization in Richmond Hill seeks an IT Coordinator to manage IT infrastructure and provide exceptional customer service.The successful candidate will ensure smooth operations by mai... Voir plus

 • Offre sponsorisée

Technology Intern for Equipment Support

TFS - Canada’s International School (Toronto French School)Toronto, ON, CA
Temps plein

Embark on an IT Summer Internship focused on technology support and deployment.Help ensure classroom devices are maintained and ready for the academic year alongside experienced IT staff.This full-... Voir plus

 • Offre sponsorisée

Internship in IT Support Operations

TroohToronto, ON, CA
Temps plein

Launch your IT career as an intern focused on technical support.Experience hands-on training in troubleshooting, maintaining systems, and improving operational processes in a busy environment.This ... Voir plus

 • Offre sponsorisée

Business Analyst Intern at Intact

Intact Financial CorporationToronto, ON, CA
Temps plein

Embark on your analytical career with Intact as a Business Analyst Intern this Fall 2026! Hone your analytical skills and support key projects in a dynamic environment.This internship provides a pi... Voir plus

 • Offre sponsorisée

Full Stack Developer Intern - IBM Consulting

IBMToronto, ON, CA
Temps plein

Step into the tech world as a Full Stack Developer Intern with IBM Consulting in Toronto.This internship offers a chance to build impactful digital solutions utilizing modern frameworks and cloud p... Voir plus

 • Offre sponsorisée • Nouvelle offre

SAP iXp Intern - Cloud ERP Solution Adoption Business Analyst

SAP SEToronto, ON, CA
Temps plein

SAP iXp Intern - Cloud ERP Solution Adoption Business Analyst.At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you.We’re builders touching over 20 industries an... Voir plus

 • Offre sponsorisée

Overnight Global Service Desk Analyst Bilingual

Long View SystemsToronto, ON, CA
Temps plein

Discover your potential as an Overnight Global Service Desk Analyst with Long View.This role requires fluent Spanish and English skills for providing tier I support in a collaborative global enviro... Voir plus

 • Offre sponsorisée

Service Desk Analyst

Greenwin Corp.Toronto, ON, CA
Temps plein

Greenwin Corp is seeking an experienced.This role is responsible for troubleshooting and resolving IT issues, managing user accounts, and ensuring the seamless operation of IT systems.Deliver exper... Voir plus

 • Offre sponsorisée

Fall Intern 2026 - Operations Support Services

Mackenzie InvestmentsToronto, ON, CA
Temporaire

Canada, managing approximately $310 billion in assets as of December 31, 2025.It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mac... Voir plus

 • Offre sponsorisée

Cloud Engineering (IT) - Master-Level Internship

VosynToronto, ON, CA
Stage

Cloud Engineering - Master-Level Internship.Hours (approximately 3 months).Remote (with hybrid options in Toronto).The Vosyn internship is unique.Remuneration is equivalent to $32.CAD per hour paya... Voir plus

 • Offre sponsorisée

AI Enablement Intern - toronto

Capstone Infrastructure Corporationtoronto, on, ca
Temps plein

Capstone Infrastructure Corporation is seeking an AI Enablement Intern to join our IT team.This role will report to the IT System Administrator and is a newly created position.This is a hybrid full... Voir plus

 • Offre sponsorisée

Service Desk Support Analyst (L2)

Mnp Llp.Toronto, ON, CA
Temps plein

What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strat... Voir plus

 • Offre sponsorisée

Full Stack Engineering Intern at Capital One

Capital One CanadaToronto, ON, CA
Temps plein

Step into the tech world as a Full Stack Software Engineering Intern at Capital One Canada.Partner with experienced engineers to enhance customer applications using cutting-edge technologies.This i... Voir plus