Customer Service Representative, B2B

Are you ready to take the next step in your customer service career with a recognized leader in the paint and coatings industry? This is your chance to shine in a bilingual, B2B support role, where every interaction makes an impact.

As a Customer Service Representative, you'll support commercial clients, retail partners, and internal teams with product information, order processing, and inventory support. No cold calls, no sales pressure—just meaningful, solution-focused communication.

Join a dynamic and collaborative team where your professionalism, communication skills, and attention to detail will be appreciated and rewarded.

Advantages

What’s In It for You?

Competitive pay : $23 / hour

Full-time, steady hours : Monday to Friday, 9 AM to 5 PM (37.5 hrs / week)

Hybrid model – work from home flexibility after training

Supportive and inclusive team environment

Be part of a stable, well-established brand with an international presence

Opportunity for permanent employment post-probation

Gain experience with SAP and further grow your tech skills

Responsibilities

Responsibilities

Respond to inquiries from retailers, sales representatives, and warehouses

Provide accurate info on product availability, lead times, and specifications

Process and manage orders in SAP

Collaborate with internal teams to resolve client needs efficiently

Qualifications

What We’re Looking For

Bilingual (French & English) – written and spoken

2–3 years of customer service experience (ideally B2B)

Strong organizational and multitasking skills

Confident using Windows, MS Office, browsers, and CRM / order entry systems

Friendly, proactive communicator with a customer-first mindset

Ability to work occasional overtime, weekends, or holidays if needed

About the Company

With a reputation for innovation and quality, our client operates across Canada, the U.S., and internationally. In Québec, they are committed to respecting language requirements and only seek bilingual candidates when necessary due to the scope of responsibilities.

Summary

This is more than a job—it’s a chance to grow with a respected brand in a stable, forward-thinking industry. If you’re tech-savvy, customer-focused, and ready to bring your skills to a new level, apply now and let’s paint a bright future together!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.