Application Engineer I

Overview

Working Hours : Monday - Friday, flexible hours with starting time 7am-9am

Travel : Possible travel for training or customer visits. Candidates must be able to travel between US and Canada.

Job Description

• Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.
• Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed.
• Write diagnostic, assembly, and disassembly procedures.
• Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter.
• Provide technical assistance during the drafting of submissions.
• Analyze, research, propose solutions to problems concerning the discontinued products of client Grid Solutions. Test and industrialize the solution.
• Help materialize business opportunities.
• Check and approve the site reports of our technicians
• Carry out electrical and occasionally mechanical drawings.

Required Qualifications

Desired Characteristics

Education

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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