Senior Coordinator, Marketing & Communications – Toronto Holocaust Museum

Senior Coordinator, Marketing & Communications – Toronto Holocaust Museum

Photo by Shay Markowitz for the Toronto Holocaust Museum, 2024.

About UJA Federation of Greater Toronto

At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America – a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership, we’re changing lives.

As one of North America’s leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and around the world. UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide.

The new Toronto Holocaust Museum opened in spring 2023. We believe that high impact Holocaust education is relevant to the world we live in today and can inspire discussion and behavioral change around contemporary antisemitism and all forms of hate. This is an opportunity to work in a brand-new state-of-the-art institution and the first Holocaust Museum in Canada designed for the post-survivor period.

The Toronto Holocaust Museum (THM) seeks an organized, creative, versatile, and passionate Senior Marketing & Communications Coordinator to ensure all the THM’s marketing efforts are executed with impact, excellence and efficiency. Reporting to the THM Director, Marketing & Communications, the successful candidate will be detail-oriented, able to multi-task with proficiency, thrive in fast-paced environments, and will possess the ability to work independently as well as part of a team. S/He will use their talent to elevate the messaging of THM and engage the public in meaningful ways.

The THM’s Marketing functions include but are not limited to social media; website; communications; digital, print and out-of-home advertising. This is a highly attractive opportunity to join the team at the state-of-the-art Toronto Holocaust Museum, the city’s premier destination for Holocaust education.

Responsibilities include, but are not limited to:

1. Work closely with the Director on the day-to-day delivery of creative marketing projects/initiatives.
2. Take creative initiative producing innovative concepts and content for promotion of the Museum and its initiatives across all platforms including but not limited to e-communications, production of video reels and design posts.
3. Assist in the management of content development, design process, project plans, work-back schedules and approvals for marketing materials including but not limited to direct mail, digital ads, email, websites, social media, events, video, and print materials (brochures, reports, signage, etc.).
4. Gather, organize, and manage all required assets.
5. Coordinate asset delivery and approvals with internal and external partners.
6. Coordinate and schedule brief-in meetings, brainstorms, and creative presentations.
7. Provide day-to-day administrative support related to the marketing portfolio.
8. Respond to PR inquiries and/or re-direct to appropriate staff representative.
9. Use analytics tools to gauge the success of campaigns and develop reports.
10. Research and implement industry innovations, tools and best practices.
11. Update posts to include relevant keywords for search engine optimization.

Qualifications, Technical Skills and Requirements:

1. Bachelor’s degree in marketing or related field or college diploma in Marketing / Communications.
2. 2+ years of experience in Marketing, Advertising, Project Management, or similar role.
3. Excellent working knowledge of social media platforms such as Facebook, Instagram, and Twitter.
4. Demonstrated ability to effectively manage multiple projects and prioritize work without missing critical deadlines.
5. Ability to both adapt to and manage changing priorities independently in a fast-paced environment.
6. Excellent interpersonal skills and ability to work effectively with people at all levels within a team environment.
7. Strong writing and communication skills and a keen eye for detail.
8. Excellent interpersonal, problem solving, and critical thinking skills.
9. Knowledge in managing Google Ads and paid digital Meta Business Suite.
10. Knowledge working with communications platforms such as Campaign Monitor or similar software.
11. Knowledge of Adobe Creative Cloud or other design programs is an asset.
12. Proficiency in web-based design platforms such as Canva.
13. Aptitude and willingness to learn new business processes and software.
14. Experience working with communications platforms and content management systems for marketing.
15. Experience working with a museum or heritage setting is an asset.
16. Understands the fundamentals of SEO and online advertising.
17. Understanding of design principles, copywriting, marketing fundamentals, campaign development, lead gen and marketing promotion.

This is a full-time permanent position, Union Level 3. At UJA we support a flexible work schedule, and all of our employees engage in hybrid work. Engagement and connection are key to supporting the best employee experience and we want to ensure that this puts balance and well-being at the forefront of our approach to ways of working. In addition to a rich time off policy, UJA’s offices are closed on all Jewish holy days (yom tov) and we support early office closures to observe the Jewish Sabbath (Shabbat).

We look forward to connecting with you to understand what you can bring to the UJA team and how we can support your career goals. Qualified applicants are invited to submit a cover letter and resume. Only those applicants invited for interview will be contacted.

Commitment to Inclusion and Accessibility:

UJA Federation supports a diverse candidate and employment experience. We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and general community alike in Greater Toronto. We are an equal opportunity employer and welcome applicants from all communities. We encourage you to follow us to get regular updates on open roles. We are committed to creating an inclusive and accessible workplace and believe this is essential to ensure that every member of our team can thrive.

We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs.

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