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Senior Behavioral Designer

Senior Behavioral Designer

ScotiabankToronto, ON, CA
Il y a plus de 30 jours
Salaire
101 804,00 $CA – 137 736,00 $CA par an
Description de poste

Is this role right for you?

  • Applies behavioural science expertise across several client journeys to optimize experiences, including the three-step process : understanding behaviour and context; ideating and designing behavioural strategies and solutions; and impact evaluation and experimentation
  • Designs and conducts research through both qualitative and quantitative methods, to understand psychological and behavioural factors that influence people’s financial habits, decisions and wellbeing, creating a pathway for innovation and change

Contributes to and champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

Partners to solve complex design challenges through the lens of behavioural design in a range of contexts, including digital interactions, digital selling, digital services, and physical products

Partners with the Beta & Experimentation team to conducts experiments to test the impact of designs for desired behavioural outcomes

Analyzes & interprets data from experiments & surveys to communicate results to key stakeholders

Demonstrates thought leadership by staying up to date on the latest developments and literature on behavioural science and theories related to promoting positive change in financial-based behaviours, as well as in the technology and methodology of intervention design and evaluation

Do you have the skills that will enable you to succeed in this role?

Masters degree or PhD in behavioural science, psychology, cognitive neuroscience, human factors or other related field preferred

3-5 years previous experience applying behavioural insights to real-world problems

Experience with data analysis tools such as Excel, R or Python is preferred

Demonstrates a positive and resilient personality; able to embrace feedback and have a desire for continuous iteration and improvement.

Has a history of solving problems, creating solutions and driving change within a team

Comfortable working in a self-guided manner with the ability to prioritize tasks and manage own time efficiently.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!