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Associate Workplace Technology Analyst
Associate Workplace Technology AnalystLegend • Halifax, Nova Scotia, Canada
Associate Workplace Technology Analyst

Associate Workplace Technology Analyst

Legend • Halifax, Nova Scotia, Canada
Il y a 28 jours
Type de contrat
  • Temps plein
Description de poste

About Legend

At Legend were building next-level player experiences. With 20 years of proven success were the worlds leading Sports and Gaming marketing company.

Our people are our edge. 600 sharp ambitious Legends across 22 countries who move fast learn quickly and win together. Here growth isnt a perk its the standard. Youll stretch level-up and carve out a career as bold as the products we build. We celebrate wins and create experiences that people talk about for years - for our players & for each other. If youre ready to shape the future of player experience and enjoy the ride while you do it this is where youll thrive.

The Role

Legend is hiring a Associate Workplace Technology Analyst reporting directly to our Workplace Technology Manager.

This team supports our internal users systems software hardware. As we grow youll work in a small dedicated systems team to scale and perfect all IT hardware and software provision maintenance and management across Legend and its sister ideal candidate is a curious early-career IT professional who enjoys helping others learns quickly and is excited to build hands-on experience across modern workplace tools and systems.

In this role we value diverse perspectives and encourage you to apply even if you dont meet every qualification listed.

Your Impact

  • Provide first-line IT support and manage tickets independently for a seamless employee experience
  • Troubleshoot and resolve issues across Windows macOS and Microsoft 365
  • Support device management (Jamf Intune) and identity / access management (Microsoft Entra / Azure AD)
  • Assist with post-migration activities and ongoing system improvements
  • Communicate technical solutions clearly to both technical and non-technical audiences
  • Document procedures policies and security practices to maintain efficiency and compliance

What Youll Bring

  • Experience supporting Windows and macOS systems including MDM tools (Jamf Microsoft Entra)
  • Familiarity with SaaS administration (Microsoft 365 Notion Okta Slack etc.)
  • Help desk or IT support experience with strong customer service and communication skills
  • Ability to work independently and collaborate effectively in a fast-paced flexible environment
  • Strong organizational and prioritization skills with the ability to manage competing tasks
  • Passion for automation scalability and improving the end-user experience with a desire to grow within a team
  • Nice to Have

  • Microsoft entry-level certifications (e.g. MS-900 : Microsoft 365 Fundamentals)
  • Jamf 101
  • Okta entry-level certification (e.g. Okta Certified Professional)
  • The Interview Process

  • 1st : Initial Chat with Talent Partner (30 mins via Zoom)
  • 2nd : Interview with our team Interviewer 1 and Interviewer 2 (1 hour video via Zoom)
  • 3rd : Take-home task - you will be given 3 days to complete the task and present it back to the team in the next interview
  • 4th : Final interview with our team Interviewer 1 and Interviewer 2 (1 hour video via Zoom)
  • Why Legend

  • Super smart colleagues to work alongside and learn from.
  • Engaging development opportunities at all levels.
  • Tailored flexibility for your work-life balance.
  • Annual discretionary bonus to reward your efforts.
  • Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season! Our offices are closed between Christmas and New Years allowing you to enjoy downtime without dipping into your annual allowance.
  • Exciting global Legend events where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead!
  • Unlock your full potential by joining the Legend team. To support you on this journey we provide an extensive array of benefits and perks as outlined in our global offerings above. For country specific benefits please reach out to your talent partner.

    Legend is an Equal Opportunity Employer but thats just the start. We believe different perspectives help us grow and achieve more. Thats why were dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds abilities identities and experiences. If you require any reasonable adjustments throughout your application process please speak to your Talent Partner or contact the team on emailprotected and well do all we can to support you.

    Required Experience :

    IC

    Key Skills

    Computer Science,Mainframe,Active Directory,Information Technology,ISO,Windows,ASP.NET,Information Security,Linux,Project Management,Computer System,strategic plan,Db2,Dns,Technical Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Associate Workplace Technology Analyst • Halifax, Nova Scotia, Canada

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