Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation

S.i. Systems
Regina
Télétravail
Temps plein

Our global energy client is looking for an Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation.

One year contract to start. Must be able to work 14 days on / 14 days off. Fly-in / fly-out of camp.

Must Haves :

  • 3+ years Desktop Support Technician experience
  • Windows 10 and O support experience
  • VPN Global Protect, Citrix, MFA support experience
  • Cisco Call Manager & Unity VOIP administration
  • Mobility device management
  • ServiceNow experience

Nice to Haves :

  • HP plotter maintenance
  • A / V (MS Teams Room) troubleshooting
  • Fiber network patching

Responsibilities :

  • Support Dell Windows 10, O, and company applications (in-person and remote)
  • Manage PC / mobility hardware inventory using ServiceNow
  • Coordinate with vendors and manage IT equipment orders
  • Provide remote access support (VPN, Citrix, MFA)
  • Troubleshoot A / V issues for MS Teams Room technology
  • Assist network techs, manage VOIP phones, and perform light labor for moves / projects
  • Il y a 21 jours
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