Operations Manager (Gas Utility) - Kamloops

Job Description

Job Description

Job Title : Operations Manager (Gas Utility)

Location : Kamloops, British Columbia

Salary : $80,000 to $90,000 per year

Job Summary :

We are searching for an experienced and motivated Operations Manager to join our team in British Columbia. In the capacity of the Operations Manager, you will oversee and manage a team of Service Technicians who are responsible for the installation of gas meters for residential and small commercial clients. You will ensure that all installations are conducted safely, efficiently, and in accordance with all regulatory standards. This position necessitates robust leadership, management, and technical skills, which encompass strategic planning, team development, a process-driven approach, and the attainment of goals.

Key Responsibilities :

• Management :
• Lead and manage multiple teams of Service Technicians.
• Monitor performance and provide regular feedback and coaching.
• Conduct evaluations and implement improvement plans as needed.
• Work closely with PMO / Dispatch to provide field support, team coaching, and mentorship on customer relations, internal efficiency, schedule / time management, problem solving, and strategic planning.
• Ensure all team members complete the training successfully and are prepared for field responsibilities.
• Team Culture & Customer Relation :
• Promote and foster a positive team culture within a healthy organizational working environment.
• Proactively build a strong relationship with the customer and maintain an efficient chain of communication.
• Quality, Safety, Documentation :
• Work with PMO on conducting regular safety audits and ensure adherence to safety protocols.
• Manage safety incidents, accidents, and compliance issues.
• Review, audit, and file installation documentation and reports.
• Report on team performance and project status to the PMO.
• Travel & Role Requirements
• 90% onsite / 10% Hybrid.
• Attend regular meetings in person to lead and manage the teams onsite.

Qualifications :

Benefits :

About TAPP Workforce Solutions Inc.

At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.

We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let's find your next opportunity together.

Want to join the Team? Please apply to

Janine le Roux