Outside Sales Representative - Residential

Job Number: J0226-0105 Job Type: Regular City, Province, Country: Ottawa, Ontario, Canada Job Category: External Sales Number of Positions: 1

Would you be described as a driven individual who enjoys creating solutions and challenging yourself? Then the Master Group might be the place for you! Our team is looking for an Outside Sales Representative to join the team in Ottawa, ON. This person will be responsible for supporting HVAC/R customers in our Gatineau area. With the opportunity to join a highly engaged team focused on growing the business, the successful candidate will assist in the promotion of company products to generate increased sales and maintain great relationships with customers. #RefreshYourCareer

What you will accomplish with us:

• Develop a close relationship with assigned contractors.
• Promote The Master Groups ability to quote on public tenders as well as on design build projects.
• Provide customers service throughout the complete sales cycle. (Pre-sale through post-sale support)
• Provide product solutions for incoming inquiries.
• Review and evaluate plans and specifications.
• Determine refrigeration & HVAC equipment requirements to meet the individual client’s needs.
• Deliver dealer program offering to client.
• Provide the contractor with material lists and quotations thru written and verbal communication.
• Follow up with clients to ensure their full satisfaction, either verbally or in writing.

What You Bring to Our Team:

• Excellent verbal and written communication skills in English & French.
• Post-Secondary education in HVAC or a related discipline.
• Demonstrate technical experience/knowledge in HVAC industry (an asset).
• Advance knowledge of MS Office (Outlook, Excel).
• Comfortable working with ERP software.
• High level of commitment to exceptional customer service.
• Self-motivated, organized, and strong interpersonal skills.
• Ability to close sales and work under pressure.
• Good judgment and decision-making skills.
• Ability to problem solve and provide variable solutions based in customer needs and company objectives.
• Team player and ability to work independently

Compensation Information:
Base Salary Range: $70,000 - $85,000 annually
Supplemental Pay Types Include: Compensation package based on profitability.

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Work–life balance supported through a hybrid work policy.

Master, for over 70 years

The Master Group is Canada’s largest HVAC-R distributor and one of North America’s leading players in the industry. For more than 70 years, Master has supported contractors, engineers and industry partners with a broad portfolio of solutions across residential, commercial, institutional, and industrial applications.

With more than 1,800 dynamic and dedicated team members and a network of 85 branches, along with four distribution centres and three regional distribution hubs across Canada and the United States, Master combines national scale with strong local presence. The company is known for its deep technical expertise, disciplined execution and long-standing partnerships with customers and suppliers.

Master’s approach is grounded in growth, simplicity, teamwork and doing what’s right — focusing on practical innovation, operational excellence and helping its partners succeed in a rapidly evolving industry.

Improving lives, in every degree.