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Representative - After Sales Service

Representative - After Sales Service

Foliot FurnitureSt-Jérôme, Quebec, CA
Il y a plus de 30 jours
Salaire
20 CAD–30 CAD par heure
Description de poste

JOB PROFILE

Are you looking for a stimulating, rewarding, non-routine job that will make you see the country? You are the person we need! The Representative—After-Sales Service will have as main mandate to supervise the team of movers / installers and coordinate the installation of furniture in hotels and student residences of Canadian and American universities, according to the customer’s specifications. He will also be in charge of going to the customer site for service calls. The candidate will receive factory training for a few weeks to become familiar with the manufacture of furniture.

ROLE AND RESPONSIBILITIES

  • Supervise the team of movers / installers on site at the customers;
  • Coordinate the general installation of furniture in student residences at Canadian and American universities, according to client specifications;
  • Traveling to customer sites to respond to service calls;
  • Plan and assess sales needs for each facility;
  • Organize the logistics staff for the facilities;
  • Proceed with the installation and assembly of one or two “standard” rooms in the hotel market;
  • Act as a representative of the company with customers and monitor the operation of facilities according to standards.

REQUIRED PROFILE

  • DEC or equivalent experience;
  • Essential bilingualism (French-English spoken and written);
  • Analytical, problem-solving and decision-making skills;
  • Good management of stress and priorities, ability to work with tight deadlines;
  • Being manual, resourceful and autonomous—not being afraid to get your hands dirty;
  • Knowledge of furniture assembly and carpentry;
  • Attitude characterized by professionalism and integrity;
  • Demonstrate leadership;
  • Ability to communicate effectively with the team and clients;
  • Ability to adapt, flexibility and versatility in a changing and growing environment.

    • JOB SPECIFICITIES

  • Variable work schedule on weekdays and weekends, depending on installations needs;
  • Must have a valid driver’s license and Canadian passport;
  • Must be at least 21 years old to be allowed to rent cars abroad.