customer service adviser

Education

• Secondary (high) school graduation certificate

Tasks

• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments

Computer and technology knowledge

• Internet
• MS Windows

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week