Field Application Specialist (Automation)

Work Schedule

Environmental Conditions

Job Description

Field Application Specialist

R-

Remote in North America (US or Canada)

At Thermo Fisher Scientific youll find impactful work innovative thinking and a culture dedicated to doing things the right way for the right reasons. We always keep the customer top of mind. Our work matters such as helping customers find cures for cancer and protecting the environment. As the world leader in serving science we make the largest investment in R&D in the industry.

This role supports our Lab Automation group with headquarters in Burlington Ontario. Our team builds manufactures and installs robotic solutions globally accelerating drug discovery synthetic biology research and clinical testing for major pharmaceutical and biotechnology customers. Learn more about Laboratory Automation on our website Application Specialist you play an important role in the implementation of custom automated laboratory projects. This will be achieved through applying Thermo Fisher Scientifics Momentum Automation Workflow software and will include testing & problem solving of automated robotic systems integrated with specialized instrumentation to defined specifications . Understanding the customers scientific workflows will enable you to optimize processes for efficiency and consistent high-quality results.

What you will contribute :

• Collaborate with multi-functional project teams that include the end customer Application Scientists Project Managers Integrators Designers and Software Develop ers to plan and develop ETO solution s

Optimize the customers workflows for throughput while delivering reliable results

Lead discussions as the domain expert and provide customers with system introduction-level training

Share feedback with internal teams to help drive and implement continuous improvements

Key Responsibilities

Translat e customer sc ientific requirements to develop implement and validate automat ed workflows using our scheduling software integrated with a wide array of diagnostic lab oratory instruments.

Serve as the technical lead in defining data-handling requirements and configuring systems to interact with the customers Lab Information Management System (LIMS) as needed.

Teach a nd optimize robot / mover motion and workflows for efficiency and reliability

Conduct robust testing strategie s to ensure customer satisfaction and successfully achieve site acceptance test (SAT) approval

Ensure systems are integrated according to best practices and defined standard operating procedures

How will you get there

Education :

Bachelors degree in science (Biology Chemistry Computer) Engineering or related field

Experience :

5 years of relevant industry experience

3 years in a role directly collaborating with customers in a professional environment

Experience in Pharma or Biotech industr ies working with laboratory instrumentation considered an asset

Knowledge & Skills :

High proficiency in software problem-solving technique s and ability to troubleshoot electro-mechanical devices

Strong analytical skills to identify and address appropriate solutions to complex requirements

Proficiency with programming languages (C Python or other) is desirable

Familiarity with IQ / OQ validation or GxP requirements is considered an asset

Solid understanding of software and computer communications

Demonstrated ability to lead influence and collaborate with customers and various team functions

Strong o rganization planning and time leadership skills

Other Requirements : Valid Passport

Ability to travel 75 % of the time internationally without restrictions

Compensation

The salary range estimated for this position based in Canada is .

Required Experience :

IC

Key Skills

Controlling Experience,Distributed Control Systems,Pardot,Crystal Reports,Marketing Automation,Salesforce Marketing Cloud,Warehouse Management,HubSpot,Responsys,Email Marketing,Leadership Experience,Programmable Logic Controllers

Employment Type : Full-Time

Experience : years

Vacancy : 1