PM Package Operations Clerk - Nanaimo

Primary Job Posting Location:

Nanaimo, British Columbia Canada

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Job Description:

Job Summary

Package Operations Clerks are part-time positions and are responsible for updating package information, validating international address information using UPS systems, scanning premium service packages, assisting brokerage operations and updating the package inventory systems.

Operations Clerks may utilize heavy machinery to complete tasks. These positions will perform other tasks as assigned - including, but not limited to, working with the belts, the customer counter and with Canada Customs officers.

• Location: 425 Madsen Road, Nanaimo BC

• Shift: 3:00PM - 8:00PM (Monday to Friday)

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.

• Takes ownership of customer's shipping needs and offers viable solutions.

• Takes ownership of international shipping address corrections and data entry.

• Assists in validating customs and brokerage documentation and calculations.

• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

• Operates all equipment, software, and devices and trains others.

• Maintains a clean, organized, and safe working environment.

Qualifications:

• Strong customer service skills

• Strong computer skills, including Microsoft Office Applications

• Strong verbal and written communication skills

• Must be comfortable working in a warehouse and belt-operations environment

• Ability to lift, up to 70-lbs unassisted, on an occasional basis

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

UPS offers a competitive compensation package which includes benefit options inclusive of health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

UPS is committed to Diversity in Employment. We welcome all applicants; however, only qualified candidates will be notified for interviews and assessments. Please advise our Talent Acquisitions Representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada.

UPS is a Federally Regulated Workplace

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.