Commercial Account Manager

Join to apply for the Commercial Account Manager role at BrokerLink - Eastern Ontario Region.

Being part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts, ensuring a respectful and inclusive work environment.

We want like‑minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism.

We invest in our team members. Your success is our success, and our purpose of “we’re here to help people” motivates us to keep the amazing talent we attract. We offer countless opportunities to grow, value our most important asset—you, our team members. With over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Commercial Account Manager to join BrokerLink and work from our London office on a Permanent Full‑time basis.

Benefits

• Flexible health and dental insurance benefits package
• Personal spending amount to invest in your healthy lifestyle
• RRSP – Registered Retirement Savings Plan with company matching
• ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off (personal days, volunteer days, exam/study time, jury duty) starting at 3 weeks of vacation per year
• Employer recognized among Canada’s best employers (Kincentric 2024)

What The Role Entails

• Provide assistance to the Commercial Insurance Account Executive
• Deliver prompt service by providing advice, helping customers understand insurance, and discussing concerns
• Receive and process all incoming commercial paperwork
• Assist with quotes, review existing coverage and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process endorsements, invoices and follow up on payments
• Communicate with insurance companies, negotiate with underwriters on customers’ behalf, negotiate renewal terms, and follow up with adjusters on claim status
• Source and obtain additional information requested by the underwriter and complete applications

The Successful Candidate Will Have

• High school and/or post‑secondary education
• 3‑5 years experience in commercial insurance
• RIBO licensed
• Exposure to Epic is an asset
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
• If you feel you have the equivalent skills, please apply*

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage – https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!