Dispatcher

About us

The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917.

We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.

We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.

Day In the Life

Reporting to Dispatch Supervisor, the dispatcher’s responsibilities include management and accountability of the GPS-dispatching software system, order receiving-entry and schedule driver & broker load dispatching. Generate / manage and maintain reports and distribution. Manage driver hours of service. The Dispatcher’s responsibility also ensures a full back up of the Dispatching Supervisor’s role and assumes these additional tasks in the absence of the Dispatch Supervisor.

This role also includes a rotating shared ON-CALL service responsibility

Responsibilities

• Manage dispatching software system
• Accountable for regular maintenance and updates in the dispatch software including tracking, scheduling, and documentation of delivery information and BOLs
• Receive and coordinate orders from customers and keep them informed on status of dispatch
• Establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time. Process order entry & track scheduling through GPS verification
• Administration of safety and environmental compliance, apply The Miller Group’s Health, Safety and Environmental policies and procedures
• Accept and coordinate customer orders
• Schedule employees and equipment to ensure efficient Cement deliveries
• Resolve customer complaints in a timely and professional manner
• Assist with both manual and computerized record keeping
• Monitor daily driver work logs-Hours of service ELD functions.

Qualifications

Compensation Data

Salary Range of $63,000 - $75,000 per annum

The Miller Group does not use artificial intelligence (AI) or any automated decision-making tools to screen, assess, or select applicants during our recruitment and hiring processes. All applications are reviewed and evaluated by qualified personnel (to ensure a fair and human-driven process)

Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller’s core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture.

We will contact candidates selected for an interview. Accommodation for applications with disabilities will be made during the recruitment process when requested.