Front Store Supervisor

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY :

Managing the customer service functions, including cash, cashiers and merchandising.

DUTIES & RESPONSIBILITIES :

HUMAN RESOURCES :

• Ensures cashier / merchandising staff comply with all store policies and operating procedures
• Trains cashiers / merchandisers in job functions
• Provides on-going guidance and instruction

LOSS PREVENTION :

CUSTOMER SERVICE :

Resolves customer issues according to established guidelines (refunds, exchanges, etc.)

MERCHANDISING :

GENERAL :

QUALIFICATIONS :

EXPERIENCE :

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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