Manager, Disability Management

Job Number : J0822-0402

J0822-0402

Job Title :

Manager, Disability Management

Job Type : Perm F / T

Perm F / T

City, Province, Country :

Work From Home, Alberta, Canada

Job Category :

Healthcare Professional

Open Positions :

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Position Summary

As a Manager, Disability Management, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers.

If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

This is a Work from Home position. Your home office work environment will need to be safe by Occupational Health and Safety standards, quiet, with few distractions and overall conducive to working productively, effectively and confidentially.

You will require consistent internet capability of at least 25 Mbps, and preferably 50 Mbps, download speed. We will provide you with a computer and, where a phone is required to perform your work, we will provide a phone.

What you'll be doing

• Ensure team is appropriately staffed at all times
• Provide disability management expertise to the team and organization
• Forecast and manage change to ensure profitability and stabilization of the organization
• Work collaboratively with Homewood Health staff as required on integration and service delivery activities
• Ensure quality assurance standards are maintained at all times
• Recruit, select, coach, motivate and assist with training the Disability Management team
• Provide performance management to the team, including driving targets for staff and reviewing their professional development, as well as addressing performance gaps and coaching employees when needed
• Help the team to achieve goals by providing guidance to assist them in fulfilling the requirements of their job
• Coordinate and lead staff meetings and functions
• Partner with other Managers and senior leaders for the optimal development of the organization and staff
• Address complex customer situations and account needs
• Assist in developing processes for customer accounts; work through process changes with customer and Account Executive
• Respond to complex customer information requests
• Participate in business development activities as assigned by Director
• Assist with RFP proposals and presentation meetings
• Manage day-to-day relationships with the customer and other stakeholders
• Oversee projects and ensure deliverables are met, as required

What we're looking for

• Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC)
• 5+ years of Disability management - mandatory
• Strong knowledge and understanding of disability management practices
• Excellent leadership and coaching skills
• Superior people management skills to motivate a team
• Demonstrated ability to think and act with strategic and tactical agility
• Strong presentation skills
• Excellent verbal and written communication skills, including active listening skills. Highly developed organizational and time management skills
• Strong project management skills
• Excellent business acumen
• Above average proficiency with Microsoft Office (Windows, Word, Excel, PowerPoint), Internet and email
• Fluency in French is an asset
• Prior experience in STD / LTD and / or WCB is an asset

Why work with us

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.

Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion.

For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities / expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.