Customer Service and Inside Sales
Infinite Cables is a manufacturer and distributor of computer cables, accessories and connectivity products. We sell our products to distributors, resellers, government agencies, corporations and home users.
We are currently looking to hire an enthusiastic, personable individual to fulfill a Customer Service and Inside Sales role to assist with customer inquiries and order fulfillment.
Specific Duties :
- Answer customer inquiries over the phone and via email
- Assess customer's needs and recommend the appropriate product
- Enter orders placed online into our inventory system
- Resolve product and service-related problems
- Promote sales to existing clients
- Identify and solicit potential clients
- Conduct sales transactions through ecommerce websites
- Troubleshoot technical problems with customers
The successful candidate meets the following requirements :
Excellent verbal and written communication skillsTech-savvy with a good understanding of current technologiesAbility to multi-task and prioritizeStrong attention to detailHigh level of organization and accuracyProficient computer skills and working knowledge of Microsoft Office programsWork in a fast paced environmentSelf-starter and team playerWhy Join Our Company?
Health, dental and eye care benefits programLife insuranceOpportunities for advancementCompetitive wagesWeekends offAccess to employee discountsA culture of teamwork and collaborationTerms of Employment :
Full TimeEducation :
Completion of university or collegeExperience :
Experience in customer service and sales of technical products is an asset