Technical Writer

About Upshop :

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting ordering production and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks promoting smarter and more interconnected operations across Fresh Center DSD and eCommerce departments. With over 450 retailers and 50000 stores relying on its mission-critical operations platform globally customers have witnessed substantial enhancements in sales shrinkage reduction food safety and sustainability throughout their stores.

At Upshop we believe that great businesses are built by great people. Our People function is at the heart of our companys growth ensuring we attract develop and retain A Players who drive our mission forward.

Overview of the role :

We are looking for a Technical Writer with experience creating clear user-focused this role youll work closely with product managers developers and subject matter experts to produce high-quality content that helps our customers and internal teams succeed.

This role is ideal for someone who can manage documentation projects with minimal supervision while ensuring accuracy and consistency.

Responsibilities :

• Create edit and maintain customer-facing documentation including knowledge base articles release notes and API documentation.
• Collaborate with SMEs to gather technical information and translate it into content that is clear and accurate.
• Manage multiple documentation projects simultaneously meeting deliverables.
• Maintain and update existing documentation to keep it accurate organized and consistent across all documents.

Qualifications :

Preferred Qualifications :

Benefits / Perks

Key Skills

Proofreading,Adobe Acrobat,Content Management Systems,Technical Writing,Visio,Microsoft Powerpoint,Sharepoint,XML,Confluence,Wiki Systems,Word Processing,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1