Key Account Manager

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest v makerwith presence in more than 100 countries across the globe.

At Pandora, we give a voice to people’s loves.

Beloved for our inimitable charm bracelet, Pandora jewellery offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.

At Pandora, we’re on an exciting growth journey – and we’re looking for a commercially savvy Key Account Manager to lead our wholesale partnerships across Franchise, Key Accounts (including multi brand, travel retail and department stores) and Multibrand retailers and grow new business.

This is a high-impact role, where you’ll combine deep relationship management with commercial expertise to deliver joint business plans, drive Sell-In and Sell-Out performance, and grow our wholesale footprint across ANZ and the Pacific.

What you’ll do

• Manage and grow key wholesale partnerships, building trusted long-term relationships.
• Lead joint business planning with franchise, key accounts and multibrand partners to unlock growth opportunities.
• Identify, negotiate, and deliver new business opportunities, including new store openings, Travel Retail expansion, and upgrading existing multibrand accounts.
• Own forecasting, P&L delivery, and performance against channel KPIs (Sell-In, Sell-Out, UPT, basket size, margin).
• Partner closely with Merchandising, Sales and Marketing to deliver integrated channel strategies.
• Support business development initiatives including new store openings, distribution expansion and account growth.
• Conduct regular business reviews with partners to monitor KPIs and drive performance.
• Ensure high brand and visual standards across our partner stores.

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What’s in it for you

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including :

WHY PANDORA

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

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