Talent.com
Information Services Support Technician I
Information Services Support Technician IHalifax Water • Halifax, Nova Scotia, Canada
Information Services Support Technician I

Information Services Support Technician I

Halifax Water • Halifax, Nova Scotia, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Discover

The Opportunity

Halifax Water is hiring for the job of Information Services Support Technician I . This is a Term opportunity in the I&T Services Group and has full-time hours .

The IS Support Technician I role is to support and maintain the HRWC computer systems desktops and peripherals. This includes installing diagnosing repairing maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance.

Interested qualified candidates are asked to submit a cover letter and up-to-date resume quoting Competition #HW25-174E confirming their interest by 12 : 00 pm on November 7 2025

What youll do

Responsibilities

  • Strategy & Planning :

Evaluate documented resolutions and analyze trends for ways to prevent future problems.

  • Assist in preparing maintaining and upholding procedures for logging reporting and statistically monitoring PC performance.
  • Document instances of hardware failure repair installation and removal.
  • Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
  • Support development and implementation of new computer projects and new hardware installations.
  • Acquisition & Deployment :
  • Assist in software releases roll-outs and communication to the end users.

  • Conduct research on computer products in support of PC procurement. Evaluate and recommend hardware products for purchase.
  • Write technical specifications for the purchase of PCs and related products.
  • Recommend schedule and perform PC hardware and peripheral equipment improvements upgrades and repairs.
  • Operational Management :
  • Liaise with and provide support to staff on computer operation and other issues.

  • Install configure test maintain monitor and troubleshoot end user workstation hardware and networked peripheral devices.
  • Where required install configure test maintain monitor and troubleshoot associated end user workstation software.
  • Perform on-site analysis diagnosis and resolution of complex PC problems for a variety of end users then recommend and implement corrective hardware solutions including off-site repair as needed.
  • Monitor incoming requests to the Help Desk to ensure courteous timely and effective resolution of end user issues.
  • Prioritize and schedule problems. Escalate problems to the IS Support Technician ll or IS Technician lll when required.
  • Record track and document the service desk request problem-solving process including all successful and unsuccessful decisions made and actions taken through to final resolution.
  • Perform preventative maintenance including checking and cleaning of workstations printers and peripherals.
  • Test fixes to ensure problem has been adequately resolved.
  • Perform post-resolution follow ups to Help Desk requests.
  • Develop and maintain an inventory of all computers printers and other peripheral equipment.
  • Liaise with third-party support and PC equipment vendors.
  • Perform such other related duties as may be assigned.
  • What youll need

    Qualifications

    To qualify for this position you must have a Grade 12 diploma a post-secondary diploma in Computer Science / Information Technology and 6 months experience relating to Information Technology Support and Communication.

    Additionally you must possess one of the following : Microsoft Certified IT Professional (MCITP) CompTIA Network and or A or an equivalent certification.

    Look for yourself

    Photo Gallery

    A little bit about us

    Halifax Water

    As Atlantic Canadas Largest Water Utility our purpose is to supply and safeguard sustainable high-quality water services.

    Everything we do at Halifax Water is tied to our purpose. With employees who are dedicated to supplying high-quality services for water wastewater and stormwater through a One Team One Water attitude we can meet the challenges of a growing population aging infrastructure and increasing regulatory compliance.

    Halifax Water employees strive to be stewards of our environment and are fueled by a passion to serve our communities. Employee commitment and dedication of service mean a great deal to our customers stakeholders and to Halifax Water.

    As an employee Halifax Water is proud to offer you :

  • Pension & Benefits : We invest in our employees. As a member of our team you will have access to a competitive benefits package including health insurance retirement plans long-term disability paid holidays vacation sick leave fitness incentives and much more. Learn more about the benefits of working at Halifax Water on our website;
  • Diversity Equity and Inclusion : We continually foster a more diverse workforce representative of our communities at all job levels. We know that a diverse workforce positively contributes to our success and the success of our community.
  • Career & Professional Development : We encourage job development opportunities for all employees including on-the-job training tuition assistance eLearning courses classroom-based training and more.
  • We are committed to providing a safe and hazard-free work environment. Our employees health and well-being are a top priority and we promote a safety-first culture to provide daily healthy safe sustainable and reliable services. We take this responsibility seriously and feel immense pride in reaching beyond industry service standards.

    As a public service utility operating critical infrastructure on behalf of our customers our employees are trained in Emergency Measures Operations (EMO) and Incident Command System (ICS). This type of training allows Halifax Water to respond to all emergencies from simple water main breaks to keeping customer water flowing (water wastewater and stormwater) through Hurricanes and other major natural events.

    To learn more about What We Do visit Halifax Water .

    Are you interested

    Work With Us

    Halifax Water invests in its employees by providing competitive salaries incentive programs opportunities for advancement and excellent benefits packages including :

  • Pension plan
  • Medical dental and vision benefits
  • Paid holidays vacation and sick leave
  • Family / Employee Assistance Program
  • Employee wellness
  • Professional development opportunities
  • Commitment to providing world-class water wastewater and stormwater services as leading environmental stewards.
  • Opportunity to work remotely
  • Required Experience :

    IC

    Key Skills

    Academics,Catering,Baking,Insurance Sales,Business Support,Broadcast

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Créer une alerte emploi pour cette recherche

    Service Technician • Halifax, Nova Scotia, Canada

    Offres similaires
    Warehouse / Customer Support

    Warehouse / Customer Support

    IDN-Canada • Halifax, NS, Canada
    Temps plein
    We are currently seeking candidates for a.Full-Time Warehouse / Customer Support.Opportunities to grow within the company. Duties & Responsibilities : .Shipping / receiving orders and transfers.Stoc...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    MSP Technician

    MSP Technician

    MSP Hire, Inc. • Halifax, NS, Canada
    Temps plein
    MSP Hire is looking to connect with talented IT professionals who want to grow their careers in the Managed Services Provider (MSP) space. Whether you’re early in your IT journey or an experie...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Statistics Private Tutoring Jobs Fall River

    Statistics Private Tutoring Jobs Fall River

    Superprof • Fall River, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Information Technology Private Tutoring Jobs Halifax

    Information Technology Private Tutoring Jobs Halifax

    Superprof • Halifax, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Senior (Level 3) System Administrator

    Senior (Level 3) System Administrator

    Exposant 3 • Dartmouth, Nova Scotia, .CA
    Temps plein
    Quick Apply
    Join Exposant 3 (E3) : The Power of People at the Heart of Technology!.Exposant 3 is a consulting firm in business management and information technology, dedicated to supporting companies and organi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Information Technology Private Tutoring Jobs Duncans Cove

    Information Technology Private Tutoring Jobs Duncans Cove

    Superprof • Duncans Cove, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Information Technology Private Tutoring Jobs Beechville

    Information Technology Private Tutoring Jobs Beechville

    Superprof • Beechville, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Delivery Specialist

    Delivery Specialist

    easyhome • Halifax, NS, Canada
    Temps plein
    Join easyhome — Canada’s largest lease-to-own business and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recog...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Communication Disorders Technician - T1325

    Communication Disorders Technician - T1325

    Hearing and Speech Nova Scotia • Dartmouth, NS, Canada
    Temps plein
    Hearing and Speech Nova Scotia.Posting Number T1325 (Quote this number on application documents).This is an NSGEU Bargaining Unit position. Closing Date : Open until filled.Communication Disorders Te...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Information Technology Private Tutoring Jobs Fall River

    Information Technology Private Tutoring Jobs Fall River

    Superprof • Fall River, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Support Specialist

    Customer Support Specialist

    Hustle Notice Biz • Halifax, NS, CA
    Temps plein
    Quick Apply
    As a Customer Support Specialist, you will be the frontline representative of our company, playing a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibility will be t...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Information Technology Private Tutoring Jobs Bedford

    Information Technology Private Tutoring Jobs Bedford

    Superprof • Bedford, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Information Technology Private Tutoring Jobs Elmsdale

    Information Technology Private Tutoring Jobs Elmsdale

    Superprof • Elmsdale, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Support Services Admin

    Support Services Admin

    Rentokil Initial • Lower Sackville, NS, Canada
    Temps plein
    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.Since its founding, it has been an industry leader in pest control.Our certified specialists ...Voir plus
    Dernière mise à jour : il y a 23 jours • Offre sponsorisée
    Information Technology Private Tutoring Jobs Beaver Bank

    Information Technology Private Tutoring Jobs Beaver Bank

    Superprof • Beaver Bank, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Intermediate (Level 2) System Administrator

    Intermediate (Level 2) System Administrator

    Exposant 3 • Halifax, Nova Scotia, .CA
    Temps plein
    Quick Apply
    Join Exposant 3 (E3) : The Power of People at the Heart of Technology!.Exposant 3 is a consulting firm in business management and information technology, dedicated to supporting companies and organi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Information Technology Private Tutoring Jobs Enfield

    Information Technology Private Tutoring Jobs Enfield

    Superprof • Enfield, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Support Manager

    Customer Support Manager

    Hustle Notice Biz • Halifax, NS, CA
    Temps plein
    Quick Apply
    We are seeking a dynamic and experienced Customer Support Manager to join our team and elevate our customer service operations. In this pivotal role, you will lead our customer support department, e...Voir plus
    Dernière mise à jour : il y a plus de 30 jours