Technical Account Manager - Industrial

Are you a technical expert with a passion for driving innovation in industrial manufacturing? Do you thrive on solving complex challenges and building lasting relationships with key clients?

Magnus, a leader in sustainable industrial and water treatment solutions, is seeking a dynamic Technical Account Manager to champion our Industrial business in Ontario. This isn't just a sales role; it's an opportunity to become a critical partner to our most valued clients, directly impacting their operational excellence and environmental footprint.

You will be at the forefront of optimizing industrial processes, working with cutting-edge fluid technologies, and identifying game-changing improvements within our diverse customer base. If you have a deep understanding of metalworking, specifically processes like roll forming and stamping, and a knack for identifying hidden opportunities, then this is your chance to make a significant impact.

Responsibilities

• Dive deep into our key customers\' operations, particularly in metalworking processes like roll forming and stamping, to uncover their most pressing challenges and improvement opportunities.
• Collaborate intimately with our R&D and laboratory teams to design and implement innovative, customized technical solutions that significantly enhance manufacturing process performance and efficiency.
• Forge and nurture robust, long-term relationships with key decision-makers, positioning Magnus as an indispensable strategic partner.
• Continuously scan the industrial landscape, identifying emerging trends and untapped opportunities to expand Magnus's footprint.
• Develop and execute sophisticated sales strategies that not only meet but exceed ambitious sales targets, unlocking new levels of success.
• Ensure an unparalleled customer experience, fostering loyalty through proactive technical support and swift resolution of complex issues.
• Act as a go-to technical expert, providing invaluable support for those prospecting new accounts.
• Apply ISO-9001 standards for sections related to customer service, R&D, market research, and other relevant sections.

Requirements

What we offer

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