Overview
At Crescent Hotels & Resorts we are a team of hospitality professionals deeply connected to the exceptional experiences we provide for our guests. We celebrate our associates as the shining stars of what we do and encourage you to bring your true self to work every day.
Job Title
Night Auditor – Front Desk Team (Part Time)
Location & Pay
Rossland, $22.00 per hour (Flexible night shift, holidays & weekends)
Key Benefits
- Highly competitive hourly wage of $22.00
- Exceptional benefit plan for eligible associates & family members
- RRSP matching program for eligible associates
- Flexible scheduling to focus on what is important to you
- Discounts with Crescent managed properties in North America for you & family members
- Opportunity to grow with us
- Workplace you can be proud of, valued, trusted and supported by the team
- Discounts with Marriott properties for you and family members
What You Will Be Doing
As our Night Auditor, you will work with the Front Office Manager and other teams to ensure consistent high‑quality customer service and maximize room revenue and occupancy. You will be on the front desk night shift, lead the team, and complete administrative tasks.
Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes / journals to break down revenue, covers, waiters’ fees, tips and settlements by type and cashier.Run audit reports / journals from the front office system, Point of Service and the computer.Make corrections and adjustments and handle all computer problems during the shift.Input revenue / expenses / allowances into the front office system to generate the daily Guest Ledger Summary and Daily Restaurant Summary.Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.Implement and continue support of company programs and supervise daily operations of the Front Desk to comply with SOPs, LSOPs and brand standards, maximize revenues, and provide optimal quality service and hospitality to hotel customers.Remain calm and alert, especially during emergency situations and heavy hotel activity. Serve as a role model for clerks and other employees. Resolve customer complications and complaints by thorough research and determine effective solutions. Authorize revenue allowances after considering alternative solutions.Complete additional duties as assigned.Does This Sound Like You?
We are excited to see you take the next step in hospitality. You have a keen eye for detail, passion for customer service and employee engagement, and you thrive in a fast‑paced hotel environment. You value flexibility and are prepared to work overnights, holidays and weekends.
Job Requirements
Computer literacy in a hotelHotel PMS experience an assetService oriented with an eye to supporting internal guestsAbility to thrive in a fast‑paced hotel environmentExcellent verbal & written communication skillsWillingness to learn, develop & growNumerical acuity and high attention to detailComprehensive understanding of financial data, reporting & basic arithmetic functionsAbility to stand for long periods of time (up to 8 hours per shift)Professional presentationMust be willing to work overnights, holidays & weekendsAble to perform other duties as requiredQualifications (Behaviors & Motivations)
Team Player (Preferred)Enthusiastic (Preferred)Leader (Preferred)Detail Oriented (Preferred)PreferredFlexibility : Inspired to perform well when granted the ability to set your own schedule and goals (Preferred)Contact Information
Apply Now
Contact Us
#J-18808-Ljbffr