Claims Examiner

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! As a Claims Examiner you will report to the Manager of Insurance.

Responsibilities

Claims Examiner for specialty line of insurance

Creation and maintenance of all new claim files

Decisions on approval of claims – working directly with the Manager of Insurance

Provide best-in-class customer service on very sensitive insurance claims

Explanation of claims process to clients

Correspondence with the insured clients’ employers, physicians and hospitals if necessary

Communication with all of TGI’s partners and credit card companies with respect to payments on client accounts

Work with Staff Accountant on monthly and yearly reporting

Provide a front-line quality customer service

Meet targeted business objectives

Qualifications

Excellent data entry and keyboarding skills

Utmost discretion with confidential customer information

Professional phone etiquette and empathy for sensitive circumstances

Strong attention to detail

Superior organizational skills

Strong analytical and decision making skills

Strong desire to take ownership and accountability of task completion

Intermediate knowledge in Microsoft Office, particularly Excel, Word, PowerPoint and Access

Ability to work effectively with and without supervision

Basic accounting skills would be an asset

High School or Equivalent is required

1 to 2 years in a claims processing role would be an asset

Post-secondary or other education related specifically to insurance industry would be an asset

Why Trans Global?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at careers@thebrick.com

Attach your CV and tell us why you would be a great fit at Trans Global!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com

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