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Medical Aesthetics Receptionist
Medical Aesthetics ReceptionistDermapure • Ottawa, ON, CA
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Medical Aesthetics Receptionist

Medical Aesthetics Receptionist

Dermapure • Ottawa, ON, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Overview

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This position is a maternity leave replacement (1 year).

Responsibilities

  • Greet customers when they arrive at the clinic and provide outstanding customer service;
  • Create a file for each new customer and update existing customer files;
  • Answer phone calls and reply to customer emails with a keen understanding of aesthetic procedures;
  • Book customer appointments and manage the appointment calendar;
  • Prepare customer files for next-day appointments;
  • Implement the clinic’s opening and closing procedures;
  • Manage correspondence and postal mail;
  • Establish the day’s treatments in collaboration with the consultant;
  • Manage the clinic’s info email inbox;
  • Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
  • Order office supplies and beverages;
  • Close batches, balance daily reports and transfer receivables to accounting;
  • Ensure availability of cash in the register and notify the person in charge;
  • Prepare customer invoices and verify invoices daily.

Qualifications

  • High school diploma required, office administration training;
  • At least two (2) years of experience in a similar role (front desk, reception);
  • Experience in a medical or medical aesthetics clinic;
  • Experience in a call center (an asset);
  • Languages spoken and written : strong proficiency in French and English;
  • Committed to the well-being of the client;
  • Effective communication skills;
  • Demonstrates teamwork and collaboration;
  • Integrity and trustworthiness;
  • Shows initiative and autonomy;
  • Able to plan and coordinate activities;
  • Demonstrates rigor, reliability, and flexibility.
  • Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Administrative
  • Industries

  • Health, Wellness & Fitness
  • Referrals increase your chances of interviewing at Dermapure by 2x.

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