Overview
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This position is a maternity leave replacement (1 year).
Responsibilities
- Greet customers when they arrive at the clinic and provide outstanding customer service;
- Create a file for each new customer and update existing customer files;
- Answer phone calls and reply to customer emails with a keen understanding of aesthetic procedures;
- Book customer appointments and manage the appointment calendar;
- Prepare customer files for next-day appointments;
- Implement the clinic’s opening and closing procedures;
- Manage correspondence and postal mail;
- Establish the day’s treatments in collaboration with the consultant;
- Manage the clinic’s info email inbox;
- Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
- Order office supplies and beverages;
- Close batches, balance daily reports and transfer receivables to accounting;
- Ensure availability of cash in the register and notify the person in charge;
- Prepare customer invoices and verify invoices daily.
Qualifications
High school diploma required, office administration training;At least two (2) years of experience in a similar role (front desk, reception);Experience in a medical or medical aesthetics clinic;Experience in a call center (an asset);Languages spoken and written : strong proficiency in French and English;Committed to the well-being of the client;Effective communication skills;Demonstrates teamwork and collaboration;Integrity and trustworthiness;Shows initiative and autonomy;Able to plan and coordinate activities;Demonstrates rigor, reliability, and flexibility.Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.
Seniority level
Entry levelEmployment type
Full-timeJob function
AdministrativeIndustries
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