WorkSafeBC

Case Manager

Reference : 038811

Duration : Permanent, Full Time

Salary : $; $91,365 annually

Are you looking to make a difference? Are you interested in disability management? Case Managers at WorkSafeBC help injured workers return to safe work, recover from their injuries and return to their quality of life. If you are empathetic and can motivate, listen, and support someone going through a difficult time, this might be a great opportunity for you. You will be the main contact for injured workers, supporting them in their recovery. You will work as part of a greater team that may include a physician, psychologist, and vocational rehabilitation consultant. Together you'll explore opportunities to help a worker retain their employment and support treatment and recovery plans along with the injured worker and their employer. Your role will be to develop and communicate the plan, offer support, and tap into each individual's motivation to recover.

We're looking for client-focused people who can actively listen, understand, and communicate complicated information in a compassionate way to stakeholders with various needs. As a Case Manager, you'll leverage your passion for helping clients coupled with your ability to influence and make complex decisions. You'll coordinate services and benefits and facilitate positive return to work and recovery outcomes.

Our Case Managers come from a variety of backgrounds : kinesiology, occupational therapy, nursing, social work, immigration, human resources, insurance, and finance.

How you'll make a difference : You'll provide compassionate, supportive service to people injured at work.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

This role includes opportunities to work from home, scheduled days in the office, and meetings with injured workers at their jobsite or treatment facility. These opportunities will be based on WorkSafeBC's priority of providing exceptional customer service.

We have opportunities available in our Burnaby, Port Moody, Richmond, Surrey, and Kamloops locations. Please let us know on your application which work location you prefer.

Apply now for positions scheduled to start with a training class on October 28, 2024.

• Independently manage a complex caseload and utilize disability management practices to influence employers, clinicians, providers, internal stakeholders, and workers to facilitate timely, positive return to work outcomes
• Thoughtfully create comprehensive case management plans that include action plans, goals, and objectives to promote commitment to the achievement of the plans; chair regular team meetings to review progress towards the objectives and goal achievements
• Partner with internal and external stakeholders, including health care providers, employers, and vocational rehabilitation consultants to develop and implement evidence-based safe return to work strategies in alignment with the injured worker's needs
• Monitor goals, objectives, timeframes, and assignments to team members and service providers, and evaluate the effectiveness of these plans through continuous communication
• Contribute to the development of case management procedures and promote quality initiatives by providing client-centered services through continued improvement in procedures and programs

We're looking for people who can :

Learn more : Meet Kim, a case manager at WorkSafeBC (video), and learn how she makes a difference to people in British Columbia.

Your background and experience

Important to know

Before we can finalize any offer of employment, you must :

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more : Discover who we are.

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes :

Learn more : Find out what we offer.

Want to apply?

Applications are welcomed immediately, however must be received no later than 4 : 30 PST on the closing date.

Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Please apply online at :