Conducts researches and prepares analysis reports relating to operations activities regarding productivity and performance, cost effectiveness and technical operations.
Collects, maintains, and analyzes data. Conducts field studies, survey and audits as appropriate such as monitoring AVL (automatic vehicle location) / GPS programs and report any abnormalities to the supervisor.
Researches, establishes, and documents benchmarks, reflective of best practices methods and procedures for performing tasks.
Compiles, analyzes, and correlates data and prepares reports and studies for submission to management and / or council on program related matters and maintain the records / documents in accordance with City standards for retrieval when needed.
May be responsible for tracking development of capital projects in progress.
Provides administrative support in creating, updating, and maintaining collection route maps and associated maps using appropriate mapping software.
Assists with administrative support and operational duties for the Division.
Assists in preparation of the annual budget.
Develops and maintains statistical reports and other appropriate records, records contacts list for the Division
Provides information and liaises with other organizations.
Provide ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required.
Prepares reports and provides assistance to city and outside agencies and committees.
Develops and designs presentations.
Answers inquiries regarding program area.
Key Qualifications :
Your application must describe your qualifications as they relate to :
Post-secondary degree or diploma in the area of Geographic Analysis, Urban Studies, Urban Planning or related discipline or the equivalent combination of education and experience.
Experience in software packages such as the Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Access, and mapping applications, i.e. ArcView and / or ArcGIS Pro, RouteSmart, TMMS, (Toronto Maintenance Management System), Compuweigh and WorkWave.
Experience in research, analysis, and interpretation of data, coupled with strong analytical and organizational skills.
Experience in the area of operations planning and service delivery.
Must possess and be able to maintain a valid Class “G” Ontario Driver’s License and must qualify for the City’s operating permit.
You must also have :
Strong ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council, and other stakeholders.
Strong interpersonal skills and the ability to work effectively as a member of a team.
Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.
Ability to handle matters of a confidential / sensitive nature appropriately.
Ability to use a variety of technical equipment related to asset management and GPS / GIS techniques / approaches.
A good understanding of the technical and operational issues facing the division.