Mining Dozer Technical Specialist

SMS Equipment is seeking a knowledgeable and customer‑focused Mining Dozer Technical Specialist (internally titled  Technical Support Specialist ) to support mining operations through expert troubleshooting, equipment performance analysis, and hands‑on technical guidance. This role plays a critical part in ensuring safe, reliable, and high‑performing operation of Komatsu mining dozers, including D375 and D475 models.

Work Location :  Elkford, BC

Salary :   $115,000 to $122,000 annually.

Work arrangement :  Hybrid – providing the flexibility to work remotely up to 2 days per week.

Travel : This position will be required to occasionally travel to Timmins, ON and Wabush, NL.

Schedule :   Monday to Friday.

What You'll Do

• Serve customers  by providing information and resolving technical problems. Acts as the liaison between SMS Equipment, Komatsu and the customer. Resolves problems by asking questions and clarifying customer's concerns. Documents and communicates observations of customer equipment
• Assist in developing project plans , priorities, budgets and schedules ensuring full compliance with applicable regulations, guidelines and procedures. Attend monthly JoiFUL meetings, daily mine meetings as required, quarterly meeting support.
• Provide technical support and training  to ensure the success of both the preventative and predictive maintenance programs. Leads task force committees on product issues. Facility and equipment maintenance, repairs and improvement modifications.

What You Bring

The ideal candidate will either be a  certified Journeyperson Heavy Duty Mechanic (or similar trade) or will possess a degree in Engineering with a minimum of 3 years’ experience in the heavy equipment industry . Additional qualifications include :

This position is classified as an  Individual Contributor   role  in SMS Equipment’s competency framework, requiring demonstration of  core competencies  (customer focus, collaboration, and technical / functional expertise).

At SMS Equipment,  safety is one of our core values  and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment Requirements

Candidates may be required to complete :

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the  right partnership makes everything possible . We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values  safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding  careers  in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include  competitive wages, comprehensive group benefits plan, and RRSP matching.