Supervisor, Production

Description

Overview

ReturnPro is seeking an energetic, results-driven Production Supervisor to lead teammates in a logistics and assembly environment. This leader plays a critical role in ensuring smooth daily operations, coaching and developing teammates, and driving performance across production programs. Success in this role means balancing quality, productivity, cost, safety, and morale while keeping ReturnPro’s purpose at the center, solving the returns problem with innovation, teamwork, and continuous improvement.

Primary Responsibilities

• Lead daily warehouse and assembly operations, ensuring throughput, accuracy, and efficiency.
• Hold daily management meetings to review goals, safety updates, and company initiatives.
• Promote a safe, compliant, and people-centric workplace, ensuring teammates have the training, tools, and equipment to succeed.
• Coach, develop, and hold teammates accountable to SOPs, quality standards, and ReturnPro values.
• Manage scheduling, time, and attendance in Paycom, ensuring accuracy and compliance.
• Balance quality, productivity, cost, and morale to deliver positive results across assigned programs.
• Identify and develop talent, including backups for critical roles.
• Partner cross-functionally with P&C, IT, Transportation, and other departments to resolve challenges and improve workflows.
• Recommend and implement improvements to production methods, equipment, and processes.
• Track performance metrics and implement enhancements that drive efficiency and reduce cost.

Qualifications

Physical & Work Environment Requirements

Metrics for Success