Talent & Development Manager

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the role…

Leading the way on talent development in this Group role, you will work with the wider HR team, our partners, leaders and teams across the business to devise, embed, measure and continuously improve solutions that deliver skills, capability, and a leadership pipeline that powers great guest experiences.

You will help to drive achieve best in class for our team members and guests by:

• Shaping our strategy
• Enhancing service and product knowledge
• Inspiring learning and growth
• Building future leaders
• Driving continuous improvement

You will champion our values — RISE: Respect, Integrity, Sustainability and Excellence — ensuring they are not just words, but behaviours that power exceptional team and guest experiences every day.

About you...

You are naturally inquisitive, commercially aware and passionate about people. You are credible, calm under pressure and comfortable influencing at all levels of the organisation.

You will bring:

• Significant experience in talent and L&D within a guest or service-led environment
• Strong practical expertise in talent development, leadership programmes and succession planning
• A track record of designing and delivering engaging, high-impact learning solutions
• Confidence using data and analytics to shape strategy and demonstrate ROI
• High emotional intelligence, empathy and sound judgement
• A collaborative mindset — you think “we”, not “me”
• A growth mindset balanced with pragmatism and solutions-focus
• A recognised L&D qualification (CIPD Level 5/7 or equivalent experience)
• A clear commitment to your own continued professional development

Most importantly, you lead with values. You use Respect, Integrity, Sustainability and Excellence as your compass in everything you do.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

Competitive salary + bonus + various perks + career growth

Location

This is a national role. We operate UK wide and offer a degree of flexibility on location, for the right candidate.

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