Medical Administrative Assistant PL4

Closing Date: October 29th 2025 at 4:00 PM

STUDENT AFFAIRS & SERVICES
Student Affairs & Services (SAS) amplifies the student experience by providing access to inclusive innovative and high-quality essential services that promote well-being connected communities and student success. SAS helps students find their way by supporting them achieving their academic personal and life goals.

WHAT WE OFFER

Full-time (2-year) Term Saint John On-Campus

Standard Work Hours: Mon - Fri 8:15 am - 4:30 pm 36.25 hours per week

Salary Range: $21.92 - $26.14 per hour

YOUR FOCUS

Reporting to the Nurse Practitioner the Medical Administrative Assistant is a first-contact service provider offering information and assistance to students accessing the services of the Student Health Centre. Working with the Nurse Practitioner and visiting health care professionals the Medical Administrative Assistant assists in the operation and administration of the Student Health Centre.

• Promote a welcoming inclusive atmosphere and actively participate in maintaining a positive work environment.
• Ensure patient confidentiality and maintain respective legal requirements.
• Answer respond to direct and take messages for all incoming correspondence with courtesy and accuracy.
• Interact and communicate effectively and respectfully with students.
• Perform general clerical duties to support daily clinics inclusive of scheduling referrals booking additional tests appointments completion of billing Medicare insurance forms photocopying faxing etc.
• Foster and maintain relations with Financial Services to ensure accurate and complete billing invoicing and reconciling for all services provided at the Student Health Centre.
• Maintain Student Health Centre financial records for all transactions and ensure adequate change in petty cash and cash float.
• Complete website and digital screen updates/SharePoint in consultation with the Nurse Practitioner.
• Schedule and coordinate all aspects of clinic requirements.
• Actively participate in team meetings and initiatives.

WHAT YOU BRING

• Post-secondary diploma or certificate in Administration and Office Management preferably in a medical centre environment.
• Minimum 2 years of related experience preferably working within a university environment.
• A combination of equivalent education and experience will be considered.

Additional Strengths

• Excellent interpersonal and communication skills are required.
• Ability to provide student services in a confident discreet manner.
• Demonstrate cultural awareness/sensitivity.
• Knowledge of university/community resources.