Financial Service Representative

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Qualifications

Branch Location

4910 - 50 St.

Benefits

Equal Opportunity and Accessibility

Money Mart is committed to accommodating applicants with disabilities during the recruitment, assessment and selection process. If you require accommodation during any part of this process, please notify Money Mart. We will work with you to determine how to meet your needs. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

About Money Mart – Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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