The Opportunity
Reporting to the Chief Operating Officer, the Director, Distribution and Logistics is a key member of the Leadership Team accountable for ensuring that Glen Dimplex Americas (GDAM) transportation, logistics and warehousing functions consistently meet business needs and customer expectations.
The Director, Distribution and Logistics will oversee the performance and effectiveness of all inbound and outbound transportation activities and the carriers or partners providing those services.
In this role you will :
- Maintain relationships with and oversight of transportation partners through regular communications and formal performance reviews
- Track active inbound and outbound shipments, negotiate rates, and manage quotes
- Demonstrate awareness and control of transportation operations through appropriate measures including on-time delivery, lead times, cost performance, mode mix, and utilization across all freight modes (TL, LTL, parcel, air / sea / rail / land)
- Understand and monitor the internal systems settings that manage and influence freight processes (such as routing guides and outbound transport times etc.)
- Manage overall cost performance across all transportation modes through the optimization of routes, mode mix, and continual process improvement
- Monitor market rates and trends in the global transportation environment to identify and communicate the risks and opportunities these factors present to GDAM operations
- Develop and manage RFQ’s as required to support benchmarking and contract renewals
- Ensure compliance with all applicable customs and regulatory requirements, international trade directives, tariffs, and guidelines
- Proactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectations
The Director will ensure the safe, consistent, efficient, and cost-effective operations of all Glen Dimplex Americas corporate and 3PL-operated distribution centers.
Specifically, you will :
Maintain relationships with and oversight of 3PL distribution partners through regular communications and performance reviews to ensure that 3PL managed sites are consistently meeting contractual obligations and the needs of the businessMaintain oversight of corporate distribution centers through regular communications and performance reviews to ensure that GDAM distribution operations are consistently meeting the needs of the businessLead the safe and effective operation of distribution sitesDrive best practices, continuous improvement, and operational consistency across all locations to deliver reliable service at the lowest possible costUnderstand and monitor the internal systems settings that manage and influence distribution processes (such as goods receipt and pick / pack / ship buffers, storage types, picking strategies, UOM, item dimensions, warehouse configuration, put-away strategies and slotting parameters)Manage reverse logisticsDemonstrate awareness and control of distribution operations through appropriate metrics and measures including overall cost performance, labour efficiency, shipping and quality performance, inventory accuracy, SLA attainment, and space utilizationMaintain the accuracy of all system warehousing transactions and ensure inventory integrity through robust cycle counting controls and annual inventoriesEnsure that facilities and equipment are properly maintained, secured, 5S’ed, organized and always in a tour-ready stateProactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectationsAs a people leader you will : Shape a Sustainable Future
Must anticipate the future by sense and acting upon emerging trendsMust engage and inspire people around priorities. Energize teams and to make our purpose real.Own the Outcome and make growth happen. Execute for today and drive future growth.Keep the Customer Central
Shape the customer needs. Understand and exceed customer needsBuild close customer relationship. Establish relevant and trusted customer engagementsCreative distinctive value. Bring unique solutions to our customersAct with Agility
Embrace Change. See change as an opportunity rather than a challengeShow resilience. Display determination and supports other to do the sameDemonstrate curiosity. Seek new learnings and experiencesSolve problems. Make sense of complexity to generate solutionsFuel Innovation
Seek out the possible. Collaborate as one to imagine and discover opportunitiesLead Change. Shape a culture to drive disruptive changeKeep it Simple. Drive out complexity wherever possibleChampion People Development
Start with yourself. Be humble and self-awareDevelop capability. Foster a culture of developmentGrow Future leader. Nurture the next generationWhat You Need
Degree or diploma in Logistics, Supply Chain Management, Business, or a related field10+ years of transportation and logistics experienceAt least 5 years of experience leading, coaching and managing large, multi-site teamsExcellent communication, organizational, and interpersonal skillsA history of partnering with internal stakeholders in an open and collaborative mannerExperience managing and holding external partners accountable to contractual and performance commitmentsStrong coaching and leadership skills with ability to motivate teams and drive an operational culture that reflects a sense of urgencyA willingness to get into the details to seek out issues and opportunitiesProven record of accomplishment in driving transportation and distribution performance improvements and cost savingsSAP experience would be considered an assetWhat We Offer Core Total Rewards
Fully funded Group Benefits (medical, dental, vision, life insurance, dependent life, AD&D, short term disability, & long term disability)Group RRSP with 100% Employer Match up to 4%Portable Benefits, Consult +, and Telus Pharmacy Group3 Weeks Vacation ImmediatelyEmployee Assistance ProgramWorkplace Wellness ProgramSupport of professional memberships / certificationsAdditional Rewards
Educational Reimbursement ProgramSmart casual dress atmosphereSummer FridaysEmployee Service & Recognition AwardsReferral Bonus ProgramA unique opportunity to be a key player in a growing global organizationAn innovative fast-paced culture focused on peopleOur Values We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday momentsWe Care About People – we recognize the power of a community with a common purpose; empathizing with others’ point of view and acting with integrity to create a safe and healthy environmentWe Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutionsWe Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done
