Hardware Sales Specialist

Description

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less fast-growing team working on meaningful problems that directlyimpactpatient and resident care.

About the Role

Were looking for a detailorientedandsolutionsdrivenHardware Sales Specialist to join our SalesOperations team . Reporting to the Director Solutions Engineering youllbesupporting both the sales and hardware teams to deliver on-time hardware shipments ensure highlyaccurateconfigurations and first-time installation successes andmaintainsmooth operational procedures.

WhatYoullDo

• Support the Sales Team Support AE and AM teams inidentifyinghardware needs for new and existing customersand prepareaccuratequotes proposals and bundle recommendations using current vendor pricing andMealSuitestandards
• Work Cross-functionally Coordinate hardware configuration staging and shipment readiness with configuration teams partner with Implementationand Hardware Operationsto align installation schedules with hardware readiness and SaaS go-live dates andproviding hardware demos to support customer / prospect conversations
• Liaise with our Customers Track ordersthrough fulfillment and deliveryand proactively communicate status to internal teams and customers serve as the primary point of contact for post-sale hardware activitiescoordinate vendor warranties and RMAs and partner with CX / AM to resolve customer claims promptly.
• Be the Subject Matter Expert Maintain up-to-date knowledge of hardware productsspecificationsand vendor pricing to ensure profitable and compliant sales.
• Build Process Improvements Identify and recommend opportunities to streamlineautomateoroptimizethe hardware fulfillment workflow collaborate with the Hardware Manager on lifecycle metrics and surface insights for improvement andmaintainprocess documentation checklists and internal dashboards for transparency and cross-functional use.

What You Bring

Compensation : $65000$80000CAD per year variable compensation

This role requires working onsite in our Cambridgeofficetwo days per week .

WhyYoullLove Working Here

Purposeful work with a positive community impact more than 90% of our North American employees agree that the companys purpose aligns with their personal values. Learn more about our values at want to ensure that everyqualified individual has an equal opportunity to work with you require accommodationtoour application processpleasecontact

MealSuiteuses AI-assisted tools during parts of the hiring process including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy and we are actively hiring for this position.

Required Experience :

IC

Key Skills

Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 65000 - 80000