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Infrastructure Development and Support, Tier III - On-Call
Infrastructure Development and Support, Tier III - On-CallSelkirk College • Castlegar, Regional District of Central Kootenay, CA
Infrastructure Development and Support, Tier III - On-Call

Infrastructure Development and Support, Tier III - On-Call

Selkirk College • Castlegar, Regional District of Central Kootenay, CA
Il y a 13 jours
Type de contrat
  • Temps plein
Description de poste

Selkirk College has an opening for an on-call ‘Infrastructure Development and Support, Tier III’. Reporting to the IT Manager, Technology Operations and utilizing a service excellence approach, the Infrastructure Development and Support personnel develops and supports physical and logical infrastructure including, but not limited to, virtualized infrastructure, servers, Directory Services, Group Policy objects, network routers, switches, firewalls and wireless infrastructure as well as the protocols, rules and governance for the same. This position consults with clients to identify and implement solutions to infrastructure processes, problems and plans for the evolution of the College’s information systems. The incumbent works collaboratively with Infrastructure Development and Support Senior, Tier II, and Tier I Technical analyst personnel in the development, planning and execution of projects.

NOTE : This position requires a stable home internet connection with a minimum 10 Mbps upload and 25 Mbps download for remote administration and support when or as needed.

Main Duties and Responsibilities

Develops and supports Infrastructure services and network services by :

  • Leading and mentoring teams through project planning and project management, working on small to large‐scale, cross functional information technology projects
  • Designing, configuring, updating and troubleshooting network hardware, network logical systems and sub‐systems
  • Responding to requests for service, providing appropriate resolutions and maintaining associated documentation
  • Researching, testing, building and deploying solutions to address Network Systems problems and needs
  • Creating and maintaining documentation related to the development, installation, configuration and maintenance of supported systems

Manages the physical and logical network systems by :

  • Developing and maintaining Directory Services objects, organizational units, provisions computer and user accounts as needed
  • Optimizing system performance, monitoring of resource usage, network security and troubleshooting issues as needed
  • Managing system wide start‐up, shutdown, and login routines
  • Developing, implementing, and testing data and virtual environment backup and retention processes
  • Generates reports by :
  • Developing and implementing active monitoring and reporting solutions
  • Maintaining and enhancing system “run books”, performing periodic checks against systems and auditing performance
  • Validating reports generated by external groups against the College`s own data
  • Certification in related technologies is considered an asset

    • Skills, Knowledge, and Abilities

  • Developing and supporting network and infrastructure solutions in mixed OS server environments such as Nutanix AHV, HYCU, VMWare vSphere ESX / ESXi, Microsoft Hyper‑V, Windows Server, Linux, VMS and MacOS
  • Skilled in Active Directory deployments including GPO’s, Group Management and Domain administration and maintenance
  • Skilled in Identity Technologies including Identity Federation with ADFS, SAML, DIRSYNC, LDAP as well as cloud Identity Providers such as Azure Active Directory, Okta, and OneLogin
  • Skilled in deployment and management of Microsoft Solutions such as Configuration Manager, Share Point, and Exchange (M365)
  • Skilled in networking solutions and configuration best practices for NAT, VLANs, IP Schemas, DNS Services, DHCP, LDAP, etc.
  • Skilled in using ticket management tools such as Jira Service Desk and Jira Project for responding to and managing issues and projects
  • Skilled in using diagramming tools such as Visio and LucidChart as well as knowledge management platforms such as Confluence to create and maintain documentation
  • Solid scripting skills in command line environments for operating system environments, including developing and maintaining PowerShell scripts
  • Solid analytical and problem‑solving skills on a wide variety of computing hardware and software systems
  • Strong communication, collaboration, leadership and interpersonal skills
  • Strong project planning, project management skills
  • Ability to conduct research, produce reports, and produce and maintain high quality technical documentation
  • Ability to work in a high‐pressure environment that requires proficiency in multitasking, prioritizing, and meeting deadlines
  • Ability to contribute to Department and / or College initiatives and a commitment to continuous learning

    • Education and Experience

  • BSc Degree in Computer Science or related field combined with 3 years of directly related experience or
  • A two‐year diploma in Computer Information Systems or other Computer Sciences diploma with certification in Active Directory and Windows Server OR a Novell Certified Administrator Enterprise Services
  • A minimum of 5 years or more of directly related experience

    • This is an on-call (0%) position, commencing January 19, 2026. The salary for this position is $47.59 per hour (Pay Grade 12 at $38.88 per hour, in accordance with the PPWC Collective Agreement, with an additional $8.71 per hour stipend).

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